Photo of Best Western Dulles Airport, Sterling, VA

Housekeeping Inspector

Best Western Dulles Airport

45440 Holiday Drive
Sterling, VA 20166-9411

Hotel de 122 Chambres
Géré par B.F. Saul Company Hospitality Group
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Compensation: À partir de 18,50 $ l'heure, Temps plein
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 
This position is responsible to supervise, train and inspect the performance of assigned Room Attendants, Housepersons, and Lobby Attendants, ensuring that all procedures are completed to the hotel's standards.  Assist where necessary to ensure optimum service to guests  Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive team member relations.
Responsibilities:
    • Guest Service:  Accountable for guest satisfaction by leading the housekeeping team; assigning, inspecting, recording housekeeping actions in all areas of the hotel. Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards.  Achieves goals by developing and implementing service programs within the housekeeping department designed to increase guest satisfaction.     
    • Safety/Risk Management:  Conducts routine inspections of housekeeping operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Keep all information up to date in Material Safety Data Sheets to ensure proper procedures when using chemicals.  Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.   
    • Associate Management and Development:  Responsible for directing staff performance; take appropriate corrective action as needed to hold team members accountable.  Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members.  Assist with coaching, and development of all team members. Assist with required training for department team members and ensuring training records are maintained.  Analyzes quality issues, identifies training needs and ensures implementation to improve results.  Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies.  Promotes collaboration and positive, professional work environment.   
    • Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Uses expertise to advise and implement changes to housekeeping operations as needed Assist with housekeeping/laundry initatives and meeting productivity standards at the hotel level. Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Required Skills and Experience:
    • High school diploma or GED preferred.
    • Minimum 1 year housekeeping experience preferred. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests.
    • Must be able to manage multiple priorities in a fast-paced environment.
    • Bi-lingual ability preferred. Ability to lift, push, pull up to 75 pounds on a regular basis throughout shift. Significant bending required.
      • EEO AA M/F/Vet/Disabled
$18.50 - $18.50 an hour
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Publié Le 28 Novembre 2025

Best Western Dulles Airport

Hotel Overview

Welcome to the Best Western Dulles Airport Inn!

Guests who are only in town for a day or two or who have to catch an early flight can enjoy the convenience of a Sleep & Fly rate at our Sterling hotel.

Stay just minutes from the Dulles International Airport, and Washington, DC at our comfortable, clean Sterling/Dulles hotel. A complimentary hot breakfast is available each morning featuring favorites like buttery waffles and sweet pastries, a cereal and yogurt selection, fresh fruits, and 100% Arabica coffee or juice.

Our Sterling hotel is centrally located to many local developing construction sites that include the Dulles Metro Rail Project and One Loudoun site. Construction crews and employees of AAA, AARP®, and Corporate Lodging Consultants (CLC) consider our property their home away from home. However, we're also a family friendly hotel and group friendly, too. Many tour groups, traveling sports teams and school groups favor our hotel because of the location and value.

We're a great value hotel for the Washington, DC area. You'll be surrounded by the famous cherry blossoms and will be close to Leesburg Premium Outlets®. The Udvar-Hazy Air and Space Museum and Silver Line Metro are only minutes away from the hotel. We offer complimentary BBQ grills for guests and groups to use at their leisure. We also supply the game ''cornhole'' as well as coolers and ice to keep drinks chilled and close by. Picnic tables are available so you can fully enjoy DC in the spring and summertime, which can't be missed.

Looking for a hotel with a pool? Our neighboring friend grants our Best Western customers entry to their junior Olympic size pool when you present your room key.

Luxury bedding, great hospitality and clean, quiet rooms with an outdoor corridor are what we promise at this Sterling hotel. Our friendly staff will go above and beyond to make you comfortable. Our goal is your complete satisfaction. Enjoy your stay.

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