Catering Sales Manager

Pay

Minimum – Anticipated Maximum Base Salary: $55,000 – $62,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Partner with Sales Managers to transition contracted events into detailed BEOs, ensuring all client specifications are accurately captured.
• Conduct client consultations to finalize menus, layouts, timelines, and logistics while identifying upsell opportunities to maximize revenue
• Manage catering-only and group events from planning through execution, coordinating with culinary, banquet, and operations teams
• Oversee administrative tasks, including answering phones, responding to inquiries, entering and assigning leads in Delphi/Tripleseat, and maintaining accurate records
• Handle financial processes such as deposits, invoicing, payments, and reconciliation across systems
• Prepare and distribute weekly BEOs, event resumes, reports, and forecasts to support internal communication and planning
• Build and maintain strong client relationships through consistent communication, tastings, site visits, and post-event follow-up

More about you

• Minimum two years of experience in catering, event management, or hospitality operations
• Strong organizational and communication skills; ability to manage multiple priorities simultaneously
• Proficiency with Opera, Delphi, Tripleseat, and event management software preferred
• Flexible schedule to accommodate evenings, weekends, and holidays as required
• No degree required; equivalent professional experience considered