Events Coordinator

Opportunity: Event Sales Coordinator

The Event Sales Coordinator is a critical role that blends administrative support, exceptional event servicing, and proactive business development to drive event revenue.

Potential Career Path

Sales Manager - Director of Sales or General Manager

Essential Job Functions

• Ensure smooth administrative processing of all events, by delivering superior service throughout the event lifecycle, including uncovering event objectives and requirements, negotiating contracts, determining setup and pre-event needs, and coordinating event logistics.
• Ensure accuracy and timely processing of all event-related documentation, contracts, and internal communications.
• Serve as a dedicated point of contact for clients post-booking, handling all servicing and logistical details to ensure successful events and high client satisfaction.
• Proactively identify and pursue new business opportunities through networking, referrals, and industry events. Build and maintain strong relationships with clients throughout the event planning process.
• Conduct site tours and showcase the event space's features and amenities.
• Manage vendor relationships and coordinate external services as needed.
• Maintain accurate records of client interactions, event details, and sales activities in the CRM system.
• Partner with operational team to prepare for events, and identify and resolve issues for customer satisfaction. Ensure banquet event orders are accurate and provide all relevant information to departments in a timely manner.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.

Position Requirements

• High School diploma or equivalent preferred.
• Previous hotel or sales experience preferred, but not required.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays, weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The compensation for this role is $24/hr. And the determined salary will be commensurate with the candidate’s qualifications and experience within the hospitality industry. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates with relevant experience.