Photo of Marriott Syracuse Downtown, Syracuse, NY

Director of Operations for Full Service

Marriott Syracuse Downtown

100 East Onondaga Street
Syracuse, NY 13202

Hotel de 261 Chambres
Géré par Crescent Hotels & Resorts
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Compensation: 110 000 $ par année, Temps plein

Description

We are looking for our next great team member to join us at the historic Marriott Syracuse Downtown hotel. We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Additional hotel discounts with Marriott International brand hotels
  • Free Parking
  • Free Meal during your shift
  • Quarterly employee appreciation events to celebrate all your hard work!

Here is what you will be doing each day:

Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers.

Does this sound like you?

You have extensive experience with Food and Beverage. You have knowledge of the operating principles and practices of all brand/hotel-specific functions to

support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention). You possess the key management competencies we look for including: Adaptability, Communication, Problem Solving & Decision Making, Driving for Results, Customer Relationships and a Global Mindset.

Education and Experience Requirement:

  • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

    OR

  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2

    years experience in the guest services, front desk, housekeeping, or related professional area.

    Starting salary: $110,000

    At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

    Qualifications

    Experience working in a Supervisory/Director position in a hotel setting .

    Experience
    • Required

      5 years:

      Experience working in a Supervisory/Director position in a hotel setting .

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Publié Le 9 Décembre 2025

    Marriott Syracuse Downtown

    Magnificently restored hotel in downtown Syracuse

    Recently awarded the AAA Four Diamond Award, the Marriott Syracuse Downtown was restored to its original 1924 glory in 2016. We invite you to enjoy stunning surroundings both inside and out. We offer savory breakfast, lunch and dinner at our three on-site restaurants. Those in need of a night in can order room service from our Fresh Bites Menu, available 24 hours. Renovated hotel rooms and suites feature a sleek design with the finest quality Stickley furniture, pillow top mattresses and flat-panel TVs. Marble bathrooms complement our modern, pet-friendly accommodations with double vanities and complimentary bath products. With 41,000 square feet of brilliant meeting space including a Conference Center, we can host memorable corporate and social events, complete with professional planning and catering services.

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