Complex Business Travel Sales Manager

San Francisco Hotel

Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.

The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.

The Complex Business Travel Sales Manager is responsible for driving revenue and occupancy through the development and execution of strategic sales plans for the transient market segment, (ESP Local and Global Accounts, Consortia, Government, Diplomatic), for the Omni San Francisco Hotel and Omni Los Angeles Hotel. This role requires a strong focus on achieving monthly room night goals, building and maintaining client relationships, and collaborating effectively with cross-functional teams. The ideal candidate will possess a proven track record in sales, a deep understanding of the business travel industry, and the ability to thrive in a fast-paced environment. By combining a strong sales focus with a deep understanding of the business travel market, the Complex Business Travel Sales Manager will play a critical role in driving revenue growth and market share for the hotels.

The position will be located on property in San Francisco, CA and will report to the Director of Sales and Marketing for the Omni San Francisco Hotel and the Omni Los Angeles Hotel.

Develop and implement comprehensive sales strategies to achieve or exceed room night and revenue goals for the Transient market segments across the Omni San Francisco Hotel in San Francisco, CA and Omni Los Angeles Hotel in Los Angeles, CA.

Identify, qualify, and cultivate new business opportunities within target accounts, while maintaining and expanding existing relationships.

Conduct regular sales calls, presentations, and site inspections to generate demand and secure bookings

Collaborate with hotel operations to ensure seamless guest experiences and exceed customer expectations

Handle inquiries and bookings for transient groups (less than 10 rooms) that would qualify as Local ESP room nights

Manage and respond to ESP Local and Consortia RFP’s (via Lanyon/Cvent) in a timely manner.

Analyze market trends and competitor activities to identify opportunities and adjust sales strategies accordingly

Develop and maintain accurate sales forecasts, reports, and performance metrics

Represent the hotel at industry events, trade shows, and networking functions

Provide leadership and mentorship to the sales team, as applicable.

Monthly travel to Omni Los Angeles Hotel.

Bachelor's degree in Hospitality Management or a relayed field preferred

Minimum of three (3) years of successful sales experience in the hospitality industry with a proven track record of achieving sales goals

Demonstrated ability to build and maintain strong relationships with clients and internal stakeholders

Excellent communication, presentation, and interpersonal skills

Strong organizational and time management abilities

Proficient in sales and CRM software

Willing to travel approximately 25-30% of the time

In-depth knowledge of the business travel industry and corporate account management

Experience with yield management and revenue optimization strategies

Strong negotiation and closing skills

Ability to multi-task in a fast-paced environment.

Passion for delivering exceptional customer service skills

Pay Scale - $116,000 - $139,200. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.