Night Auditor

Description

DoubleTree by the Galleria is looking for a highly motivated and guest service-oriented Night Auditor. If you're passionate about hospitality, and have great customer service skills, apply today!

Required Skills and Abilities:

-Previous hotel night audit or hotel front desk experience preferred.

-Flexible to work any overnight shift, including holidays and weekends.

-Must have the ability to communicate in English.

-Basic mathematical skills and ability to make accurate mathematical calculations.

-Previous direct customer service experience.

Job Description:

-Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.

-Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.

-Run audit reports and input revenue/expenses/allowances to generate the daily reports.

-Check guests in, process internal and external calls and resolve guest related issues and complaints.

-Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.

Benefits:

-Medical, dental and vision insurance

-Matching 401k

-Employee assistance program

-Vacation pay

-Hotel discount program

-Free meal

Qualifications

Hotel Night Auditor

Behaviors

• Team Player: Works well as a member of a group (Required)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Required)

Motivations

• Preferred

  Goal Completion: Inspired to perform well by the completion of tasks

• Required

  Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Required

  Self-Starter: Inspired to perform without outside help

• Required

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

• Required

  1 years:

  Hotel Night Auditor

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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