Host

JOB SUMMARY: The Host at Texican Court is responsible for overseeing the daily operations of the restaurant.  These include overseeing and aiding restaurant staff, supervising all restaurant floor activities, attending to any guest or service issues. 

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Physical abilities:

Standing for a maximum of 5 consecutive hours

Walking for a maximum of 5 consecutive hours

Crouching (Bend at knees)

Stooping (Bend at waist)

Twisting (knees, waist, and neck)

Balancing

Reaching (overhead extension)

Handling and grasping

Dexterity/feeling

Pushing/pulling:

Lifting/carrying a maximum of 50 lbs.

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Working Environment:

Will work indoor and outdoor restaurant areas

Must be comfortable around kitchen equipment

All interior areas of the hotel.

Exterior of hotel with exposure to weather conditions.

Exposure to hot and cold food items and beverages.

Will work near moving or mechanical parts i.e. dishwashers, ovens

May work near toxic/caustic chemicals

Kitchen conditions: heat and open flames, wet floors and surfaces, sharp utensils

Constant interaction with guests and employees

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Duties AND Responsibilities:

Display exceptional knowledge of all menu items and prices.

Be on the restaurant floor during peak hours and special events

(5PM to 10PM)

Greet guests and monitor dining room activity to maintain warm, attentive, and professional service

Review all menu books for accuracy, durability, and cleanliness

Inspect all tables for appropriate setting

Verify all reservations are booked through open table

Review Open Table at the beginning of each shift and plan tables and special events accordingly

Check Two Mules Cantina email and respond to all reservation inquiries

Assign sections to appropriate scheduled staff in Open Table

Conduct pre-shift meeting according standard

Ensure all opening duties are assigned and completed

Communicate any 86’d menu items to staff and report to F&B Director and Executive Chef

Verify proper lighting and music level during open hours of the restaurant

Ensure restaurant closes at scheduled time and that all closing duties are complete

Participate in any off-site events

Oversee front of house deep cleaning

Any other duties as assigned by the F&B Director or General Manager

Ensure front of house staff is adhering to all service standards and codes of conduct

Communicate any shortages to F&B Manager

Maintain cleanliness, organization, and safety standards throughout F&B outlets

Ensure compliance with health codes and company standards

Communicate all special events to Restaurant staff.  This includes food specials and drink specials

Ensure room service and amenities are delivered according to company standards

Have comprehensive knowledge of hotel systems such as Tabit, Alice, Stay N Touch, Open Table

Be proficient in Microsoft Word, Excel, and PowerPoint