235 East Main Street
Norfolk,
VA
23510
Concord Hospitality is seeking a detail-oriented and service-focused Housekeeping Lead to ensure guest rooms and public areas are clean, organized, and welcoming. This role supports the housekeeping team in delivering a high-quality guest experience.
Key ResponsibilitiesSupervise and perform daily room cleaning following Housekeeping Guidelines.
Inspect rooms for cleanliness, maintenance needs, and guest satisfaction.
Check fixtures, TVs, and HVAC systems for proper operation.
Maintain and restock housekeeping carts, linen rooms, and cleaning equipment.
Operate laundry equipment and maintain cleanliness in public areas.
Log rooms cleaned and communicate room status to Guest Room Supervisor or Front Desk.
Provide the highest level of service to all guests and assist team members as needed.
Previous housekeeping experience preferred.
Strong attention to detail and organizational skills.
Ability to lead and support a team while maintaining a professional attitude.
Dependable, flexible, and customer-service oriented.
Competitive wages
Medical, dental, and vision plans
Life insurance and short/long-term disability options
401(k) with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Why Concord?
Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
We are Concord!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Discover Norfolk from our hotel's prime downtown location
Refined luxury and stylish comfort come together brilliantly at Norfolk Waterside Marriott. Perched in the heart of the citys charming downtown district, our hotel is conveniently connected to Waterside Convention Center also just moments from the USS Wisconsin and cruises on the Spirit of Norfolk. Stretch out in your well-appointed room or suite, all of which have been re-designed and offer river or city views, plush bedding and modern amenities. Challenge yourself with a workout in our hotel's state-of-the-art gym or enjoy a swim in the heated indoor pool. Begin your day with our lobby cafe STEAM where We Proudly Serve Starbucks or START, our full service breakfast restaurant. Complete your day with a glass of wine, craft cocktail, and enjoy the distinctive menu in our recently opened Italian Steakhouse, Capo Capo. Plan your next event in downtown Norfolk in one of our elegant ballroom venues or on our Riverview Terrace.