Photo of Pacific Palms Resort, City of Industry, CA

Housekeeping Supervisor

Pacific Palms Resort

1 Industry Hills Parkway
City of Industry, CA 91744

Resort de 292 Chambres

Free parking & meals. Eligible to enroll in our matching 401K Program, Medical, Dental, Vision & Life Insruance

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Compensation: 20,00 $ l'heure, Temps plein

Responsible for the Opening and Closing of the Housekeeping Department.  Printing and assigning job duties for Room Attendants, Houseman and Custodian staff.  Responsible for the cleanliness and maintenance of Resort Guestrooms, hallways and landings in accordance with guest expectations and Resort Standards.  Conduct daily written inspections of guestrooms.  Communicate daily with the Front Desk in order to expedite guest check-in’s.

Responsibilities

  • Assist in the training, development and motivation of all room attendants, Houseman and Custodians
  • Closely monitor all employees’ performance to ensure productivity and adherence to resort policy and procedure.
  • Ensure employees’ are in proper uniform and are up to personal appearance standards
  • Conduct daily written inspections on guest rooms
  • Assist with daily stand-up meetings to review essential daily information
  • Report all equipment deficiencies to Engineering in a timely manner
  • Assist with monthly and quarterly linen, terry, guest room supplies and amenities inventories
  • Follow proper Lost and Found procedures
  • Inspect and communicate efficiently and effectively all due our guestrooms to the Front Desk by 1:00 p.m. daily
  • Help with daily inspection program and document results accordingly
  • Create a positive safety culture within the department and address safety issues daily
  • Actively participate in the Safety Committee
  • Support the training process
  • Support Engineering as needed especially as it pertains to equipment preventative maintenance programs
  • Support the Housekeeping Department and all other departments as required
  • Requires the ability to provide “hands-on” supervisory responsibilities and to effectively motivate all staff
  • Assist in cleaning guest rooms or public areas during high occupancy levels or staff shortages
  • Any and all reasonable requests of management

Qualifications

  • Knowledge of Cleaning products & equipment
  •  Ability to read, write and understand basic English in order to complete necessary reports and other Resort information
  • Ability to communicate effectively and pleasantly in English with guests and staff as is necessary to effectively run the department
  • Basic knowledge to receive instructions in English
  • Min 2 years Room Attendant in luxury class hotel or resort property
Publié Le 16 Janvier 2026

Pacific Palms Resort

Welcome to LA's Hilltop Hideaway

Pacific Palms Resort is the only full-service luxury golf and conference resort in Los Angeles County. Our glorious hilltop location set against the majestic San Gabriel Valley Mountains, many guest activities and on-site entertainment makes Pacific Palms Resort unique even in the Los Angeles resort and spa hotel circle.

Our Los Angeles Area Golf Courses

Make your stay at Pacific Palms Resort complete, with a round on one of our championship golf courses! This is the ultimate compliment to everything else our resort offers, though the courses are well-known outside, as some of the finest in California. In fact, they have been a regular destination of the best golfers for more than 40 years, giving us a reputation as one of the best rounds you can find near LA.

Dining with a view, at Pacific Palms Resort

You may have realized that Pacific Palms Resort has quite a bit to offer. In fact, our luxury resort is almost a complete world of benefits for our guests, including golf and spa options. But you can’t enjoy all this, or anything else, on an empty stomach! That’s why our luxury resort also includes one of the best restaurants in the City of Industry, CA. Red Restaurant and Bar’s fine California style dining stands in contrast to what you’d expect from most resorts: we confidently invite you to bring friends and significant others alike for a dining experience that will satisfy everyone and enjoy the expansive outdoor seating area with spectacular views!

Weddings

Located in the stunning San Gabriel Valley, our Los Angeles County wedding venues will make the wedding of your dreams a reality. Our exceptional wedding specialists and event planners will work with you to ensure no detail is overlooked and that your ceremony and reception is picture-perfect. Don’t just take our word for it, take a look at our photo gallery to see the exceptional and flawless weddings we’ve had the pleasure of hosting. What kind of wedding do you have in mind? Simple or opulent, Pacific Palms Resort’s 650-acre property includes a selection of indoor and outdoor locations ranging from a romantic garden gazebo to our 12,000 square foot elegant Majestic Ballroom.

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