Assistant General Manager

About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do! 

T.E.A.M = Together Everyone Achieves More

About the Role: As Assistant General Manager you will mentor our ambitious TEAM ensuring outstanding guest service and delivering positive guest experiences.  In this role you will collaborate with our General Manager to plan and oversee the hotel’s daily operations and assume responsibilities in their absence.

TEAM Benefits:

• Bonus eligible
• TEAM and Travel Discounts 
• Career Advancement Opportunity 
• Vacation/Well/Holiday Pay 

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available. 

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Responsibilities: As a highly visible member of the property's Leadership Team, the Assistant General Manager serves as a key liaison for hotel guests and functions as a right hand to the General Manager, while concurrently leading the Front Office Team and operations and supporting other operating departments such as Housekeeping, and engineering.  The Ideal candidates will be self-motivated, have luxury hotel brand experience, and, most importantly, have a positive solution-based focus while working to maximize the overall efficiency and profitability of the hotel.

Requirements:

• 3+ Previous hotel Management experience in a brand or luxury brand setting with proven success in the leadership of teams 
• 3+ years of management experience in the Front Office and Housekeeping
• Proven success in guest service results
• A hospitality management degree is a plus
• Strong financial knowledge is required
• Strong knowledge of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack)
• Ability to work a flexible schedule, including weekends and holidays
• Drive for Results demonstrated through successful performance in prior leadership positions
• Time management skills to meet commitments across multiple departments and roles