Engineering (Maintenance) Supervisor

Description

POSITION OVERVIEW:

The Engineering Supervisor is responsible for all aspects of the Engineering department to include the proper operation, maintenance and repair of all heating, ventilation, refrigeration, and mechanical equipment. He/she will develop, coordinate, and monitor a rooms' maintenance program to ensure the safety and comfort of all staff and guests. Supervise, train, and manage all Engineering staff.

This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

Essential Job Functions:

• Inspects and monitors buildings, equipment, and grounds to determine maintenance and preventive maintenance requirements.
• Develops work procedures and assigns personnel to give the best services and productivity.
• Prepares and submits cost estimates and repair options including, suggestions as to feasibility, logical solution, and actual needs of a departmental maintenance request.
• Confers with the appropriate personnel regarding maintenance budgeting, long range planning and capital expenditures.
• Contacts contractors or craftsmen for bid proposals or estimates.
• Contacts vendors, suppliers and equipment technical support departments to ensure best prices, quality and warranties for purchases made.
• Receives approved work orders.
• Determines job priority and insures completion of required work in an acceptable and professional manner.
• Requisitions materials, supplies, and equipment.
• Maintains control over storage and use.
• Supervises use of maintenance department space, equipment and materials.
• Keeps records of work accomplished, operating statistics, R&M costs, utilities and preventative maintenance.
• Maintains a secure building as it pertains to lock and key control.
• Conducts fire safety training; oversees fire emergency until fire department arrives.
• Coordinates and conducts periodic fire drills.
• Conducts monthly fire and safety inspections along with representative of the Executive Committee.
• Conducts regular walk through of the hotel looking for any repairs that are needed.
• Ensures that all staff members are properly trained.
• Performs activities of workers supervised, when necessary.
• Ensures that all preventive maintenance programs are followed and modified, as necessary.
• Ensures that periodic tests are performed on Fire Alarm/Life Safety System.
• Ensures that hotel is operating as efficiently as possible with regards to the energy and utilities usage in the hotel and on the grounds.
• Maintain guest confidentiality at all times.
• Assists in handling emergencies to protect our guest and associates and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.
• Responsible for knowing and abiding by all department, Crescent Hotels & Resorts LLC, and hotel policies and procedures. As well as the brand standards, policies, and procedures.
• This job description is not intended to provide a complete and comprehensive list of all job duties, requirements, and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. Must be able to receive instructions and communicate progress of work assignments.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.