Are you passionate about creating a welcoming experience for guests and ensuring smooth hotel operations? The Lofts at Downtown Salem is seeking a dedicated and detail-oriented Operations Supervisor to join our team!
10 W Main St
Salem,
VA
24153
Are you passionate about creating a welcoming experience for guests and ensuring smooth hotel operations? The Lofts at Downtown Salem is seeking a dedicated and detail-oriented Operations Supervisor to join our team!
The Lofts at Downtown Salem are searching for a dependable and detail-orienated team member to assist with day-to-day hotel operations. As an Operations Supervisor, you will work closely with the General Manager and Housekeeping team to ensure smooth operations, including excellent guest experiences and the cleanliness and overall appearance of our hotel.
Responsibilities include:
✔ Supporting the night audit process and preparing daily reports.
✔ Performing room inspections to ensure quality and cleanliness.
✔ Helping clean guest rooms and public spaces.
✔ Responding to guest requests and reporting maintenance issues.
✔ Assisting with inventory counts and supply tracking.
✔ Providing general assistance around the hotel.
✔ Step in as Manager on Duty when the General Manager is away.
What We’re Looking For:
We’re looking for energetic, customer-focused individuals who take pride in their work. Ideal candidates will have:
✅ Flexibility to work weekends and holidays as needed.
✅ Comfortable multitasking and taking initiative.
✅ Reliable and self-motivated with a strong work ethic.
✅ A strong attention to detail and cleanliness.
✅ The ability to work independently and as part of a team.
✅ A friendly and hospitable demeanor.
Why Join Our Team?
At The Lofts at Downtown Salem, we take pride in offering a warm and welcoming environment not only for our guests but also for our team members. We value hard work, teamwork, and creating memorable experiences.
Located in the heart of downtown Salem, the Lofts at Downtown Salem is just a stone’s throw from the historic Salem Farmers Market. Salem’s historic Main Street offers a walkable urban adventure with several restaurants, coffee shops, galleries, antique stores a brewery and much more.
Retro Hospitality is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Retro Hospitality electronically registers each new-hire through E-Verify.
Retro Hospitality is a boutique hospitality firm based in Richmond, Virginia that provides a wide range of consulting and management services. Specializing in independent hotels and creative food and beverage concepts, we feature a team with diverse and highly experienced backgrounds.
Based on over 25+ years of experience in the hotel industry, Retro Hospitality is quickly expanding its portfolio by offering flexible consulting and management services to its clients. Our engagements are focused on providing the ownership and operating teams the necessary support they require with a hands-on approach. A principal from Retro Hospitality will work directly with your team on-site. We do not take an “arms-length” approach and advise you on what your hotel should be doing.
We identify opportunities to make the hotel more profitable and then WE execute with your team.
Retro Hospitality is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Retro Hospitality electronically registers each new-hire through E-Verify.