FOH Restaurant Supervisor

Pay

$19.00 – $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

Join our fun team working together in the country’s original state park, Niagara Falls. Share the excitement of the natural wonder of the falls with guests from around the globe. There’s a lot to explore, including trails, boat rides, and interactive exhibits.

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal including drink refills
• Free on-site parking
• 30% off retail items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for eligible year-round team members

What will you do?

• Assign duties to scheduled front of the house team members
• Perform service tasks, such as clearing tables, serving food and drinks, seating guests, and bartending duties when necessary
• Investigate and resolve situations regarding food quality, service, or accommodations
• Help assign server sections and side jobs for each shift
• Review work procedures and operational initiatives to improve service, performance, or safety
• Assist Restaurant Manager with team member trainings and pre shift meetings
• Help manager and event captain with catering events
• Assist manager with month end inventories
• Monitor daily and hourly cleaning
• Ensure proper cash handling and tip record keeping for shift

More about you

• Previous restaurant experience preferred 
• Minimum of 2 years’ supervisory experience preferred
• Must adhere to company uniform standards and grooming guidelines
• Must be self-motivated, able to work without direct supervision, accept challenges, and embrace new opportunities 
• Excellent communication skills, written and verbal
• Excellent customer service and employee relation skills

Physical requirements

• Ability to lift or carry 50 pounds
• Ability to stand or walk 100% of the time                       
• Possible exposure to high volume of noise

Shift details

Days
Evenings
On call
Holidays
Weekends
Events