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Assistant Front Office Manager

Hotel Nia

200 Independence Dr
Menlo Park, CA 94025

Hotel de 250 Chambres
Géré par HHM Hotels
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Compensation: 26,38 $ à 27,02 $ l'heure, Temps plein

Opportunity: Assistant Front Office Manager

Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.

This is an overtime-eligible management position with a base hourly rate ranging from $26.38 to $27.02 per hour. Based on a schedule of 47.5-hour workweek, which includes 7.5 hours of overtime, the estimated annualized compensation ranges from $70,304 to $72,000. Any hours worked beyond the applicable overtime thresholds are compensated in accordance with wage and hour requirements

Potential Career Path

Front Office Manager – Rooms Division Manager – Assistant General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Oversee all front office operations in the absence of the Front Office Manager or Assistant General Manager.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Assist in monitoring of front office financial operations and ensure front office compliance with accounting controls and procedures.
  • Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts.
  • Review, submit for approval, and order capital budget items as required.
  • Review correspondence from guests and incident logs; direct staff according to information obtained.
  • Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained.
  • Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained.
  • Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Associate or Bachelor’s degree preferred.
  • 1 to 3 years hospitality related experience, including front desk operations experience.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Publié Le 23 Février 2026

À propos de Hotel Nia

Welcome To Hotel Nia, Autograph Collection

Stay Inspired At Our Luxury Hotel Nia In Menlo Park, Ca

A member of Marriott’s Autograph Collection, Hotel Nia is redefining the expectation for high-end hospitality. Positioned in the heart of Silicon Valley in upscale Menlo Park, the hotel is an ideal base for visitors to San Francisco Bay, Palo Alto, Redwood City, Stanford University and minutes away from California’s most innovative businesses including Google and Meta HQ; with easy international airport access. After exploring the innovative culture of the local area, retreat to our modern, high-tech, airy rooms with floor-to-ceiling views of California's sunny surroundings. Indulge in creative cuisine inspired by Southern European flavors at Porta Blu or specialty coffee, juice and light bites at Verve. A pristine resort pool and central courtyard garden with bocce and other games are ideal for leisurely enjoyment, or embark on a quintessential California cruiser bike to explore the area.

À propos de HHM Hotels

An Industry Leader in Hospitality

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.

MANAGEMENT

For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.

INVESTMENT

HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.

BRAND POSITIONING

Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.

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