508 N. College Street
Charlotte,
NC
28202
We are hiring a Loss Prevention Officer
Do you always maintain your composure? Consider yourself dependable? Value a cooperative, team oriented work environment? If so, our Loss Prevention Officer role may be the right position for you. You will have the opportunity to look after the well-being of our Owners and guests, while experiencing our dedication to the well-being of our own associates – our most valuable asset. As the Loss Prevention Officer you will ensure security measures are in place and being followed. You assist in providing our guests a safe haven as well as or fellow team members a safe and productive work zone. Dependability, reliability, and calmness is needed in this role to be successful. You must be Customer Service oriented but always have safety as your top concern. Our owners will rely on you to protect the asset – the hotel specifically including the building, grounds and equipment. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Summary:
Position is responsible for the safeguarding of hotel property, assets, guests, visitors and our associates.
Some Key Responsibilities:
Patrol hotel property to ensure the safety of our guests and employees and to protect the hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations.
Initiate and follow up all investigations of crimes committed against hotel and persons.
Assist sick or injured guests or employees, ensuring documentation and disposition of reports
Initiate investigations, write incident reports/accident reports, monitors investigations to their timely conclusion and ensure appropriate follow up with guests, visitors and employees. Document all contacts at hotel and Concord as deemed necessary.
Maintain accurate records while performing basic duties including but not limited to camera monitoring, shift activity log, codebook and employee and guest binder interaction.
Assist supervisor in checking alarm systems and safety and fire department systems, closely monitoring security of building doors, service areas and delivery areas.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
In the center of Charlotte you’ll find our hotel minutes from The Market at 7th Street and the Spectrum Center. The Bank of America Stadium and the NASCAR Hall of Fame are nearby. We offer meeting space, a business center, free hot breakfast, and a fitness center. After a busy day, relax at our First Ward Social Bar and Kitchen.
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.