Director of Revenue

Description

The NH Collection NYC is seeking a dynamic Director of Revenue to lead our hotel’s revenue strategy and drive optimal performance across all channels and segments. In this strategic leadership role, you’ll oversee pricing, forecasting, inventory management, and distribution to maximize RevPAR, ADR, and total hotel profitability. Demonstrated experience in the New York City hotel market, with a strong grasp of local demand drivers, comp‑set dynamics, and market trends.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive annual salary of $110,000 - $120,000 based on experience
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Hybrid Schedule to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

• Lead the development and execution of commercial and revenue strategies to drive revenue growth and profitability for the property.
• Collaborate closely with property-level teams, including the general manager, sales, marketing, operations and finance, to align commercial strategies with the hotel's overall business objectives.
• Conduct in-depth analysis of key performance indicators (KPIs), market trends, and competitor pricing to identify opportunities for improvement and optimize strategies.
• Utilize demand forecasting, booking trends, and historical data to optimize pricing, inventory allocation, and distribution channels for the property.
• Oversee the implementation of sales and marketing initiatives that complement revenue management goals and enhance the hotel's market position.
• Establish and maintain relationships with distribution partners, online travel agencies (OTAs), global distribution systems (GDS), and other key channels to maximize the property’s visibility and revenue potential.
• Develop strategies for group bookings, corporate accounts, and other key revenue-generating contracts in collaboration with the property team.
• Stay informed about industry trends, technological advancements, and emerging best practices in revenue management and commercial strategy to continuously refine strategies and drive performance.
• Provide leadership and mentorship to the property’s commercial team, ensuring adherence to best practices and alignment with commercial objectives.

REQUIRED SKILLS/ABILITIES:

• A minimum of 8 years of experience in revenue management is required; hotel revenue management experience is highly preferred.
• Experience with RMS, PMS, CRS (SynXis, Duetto) and reporting systems.
• Proven success leading high‑performing revenue teams.
• Expertise in pricing optimization, forecasting, and financial modeling.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.