Houseperson / Laundry Attendant

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson/Laundry Attendant for Montrose at Beverly Hills, West Hollywood, CA 

 Job Purpose

The Houseperson/Laundry Attendant plays a vital role in maintaining the cleanliness, organization, and overall presentation of the Montrose property in West Hollywood, CA. This position ensures that all public and private areas are kept in pristine condition, contributing to a welcoming and comfortable environment for guests and staff alike. The role involves managing laundry operations efficiently, including washing, drying, folding, and distributing linens to support daily hotel functions. The Houseperson/Laundry Attendant collaborates closely with housekeeping and maintenance teams to address any immediate needs or issues, ensuring seamless service delivery. Ultimately, this position supports the overall guest experience by upholding high standards of cleanliness and operational efficiency throughout the property.

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
• May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
• Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
• Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.
• Operate laundry equipment safely and efficiently, including washers, dryers, and folding machines.
• Maintain cleanliness and organization of laundry and housekeeping storage areas.

Skills

• Work experience as a Laundry Attendant and Houseperson is preferred 
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Familiarity with chemical safety and proper handling of cleaning agents.
• Excellent organization skills
• Ability to follow instructions
• High school diploma is a plus

This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Amazing Benefits At A Glance

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Paid Vacation
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance