Photo of WoodSpring Suites Charlotte NC Airport, Charlotte, NC

Front Desk Clerk

WoodSpring Suites Charlotte NC Airport

4125 Meadow Oak Dr
Charlotte, NC 28208

Hotel de 122 Chambres
Géré par Concord Hospitality Enterprises
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Compensation: 15,50 $ l'heure, Temps plein

Description

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Common Oaks Hospitality where everyone is valued and treated with respect.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

Competitive Pay

Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental

401K Retirement Program with company contribution – FREE MONEY!

Complimentary Hotel Room Night Program – Receive 7 free nights a year

Group Life Insurance equal to your annual salary

Voluntary Short and Long Term Disability Programs

Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Common Oaks Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:

  • Ensure an excellent first impression for all guests and potential guests.
  • Offer assistance to guests and provide concierge service regarding hotel and the community.
  • Ensure guests’ check-in and departure experience is warm and welcoming.
  • Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations.
  • Assist in processing laundry.
  • Responsible to utilize and follow all Safety and Security procedures.
  • Responsible for secure cash handling and processing procedures.
  • Manage confidential information for the company and guests.
  • Responsible for proper administration for key control.
  • Routinely conduct property/security walks.

    KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of Microsoft Office products.
  • Knowledge of hospitality guest management systems.
  • Excellent verbal and written communications skills.
  • Good organizational skills, detail-oriented.
  • Comfortable working in an environment that requires multitasking.
  • Focused on providing exceptional customer service.
  • Able to problem solve and resolve issues effectively and efficiently.

    If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Publié Le 14 Mars 2026

    À propos de WoodSpring Suites Charlotte NC Airport

    Enjoy affordable rates when you stay longer in Charlotte, NC

    Take advantage of a longer visit at affordable hotel rates when you book your stay with WoodSpring Suites® Charlotte Airport in Charlotte, NC. Our convenient location less than 15 minutes from Charlotte Douglas International Airport makes it a breeze to arrive and leave our accommodations, especially with free on-site parking. All suites are smartly-designed to help you feel a warm welcome, whether you stay with us a few days, a couple weeks or several months.

    Guest suites feature an in-room kitchen, which gives you the option of saving your budget with homecooked meals and freshly prepared snacks. Keep drinks cool in a full refrigerator, store ice cubes in the freezer, reheat leftovers with the microwave, or start from scratch with a prep area and 2-burner cooktop. Guests who stay longer also enjoy housekeeping every other week with the option of additional cleaning for a low fee. Pet-friendly room options, a fitness center, guest laundry facilities, a vending machine and support from our friendly staff are also included with your stay.

    À propos de Concord Hospitality Enterprises

    Careers and Hospitality Job Opportunities with Concord

    Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

    Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

    Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

    Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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