Director of Catering Sales - WREN - New Elevated Multi-Outlet Operation - Raleigh, NC
Wren Rooftop
501 Woodburn Road
Raleigh,
NC
27605
Description
The Director of Catering Sales will be responsible for maximizing catering revenue through strategic forecasting, planning, and client engagement. You will develop and execute sales goals, oversee departmental budgeting, and monitor competitor activity.
As a Concord Leader you will be responsible to:
Responsibilities:
- Client Relations & Revenue Growth
- Maintain and grow key accounts through proactive outreach and high-touch service.
- Follow up on all leads and manage all tentative business to convert to definite bookings.
- Track and analyze lost business to identify trends and opportunities for improvement.
- Strategic Planning & Budgeting
- Develop the annual catering sales budget and forecasting plans in collaboration with Sales and F&B.
- Assist in setting revenue goals by market segment and average check.
- Team Leadership & Training
- Lead, train, and motivate the Catering Sales team; set team and individual performance goals.
- Ensure compliance with Concord’s Standard Operating Procedures and company policies.
- Marketing & Competitive Analysis
- Analyze competitor offerings to maintain a competitive edge.
- Provide input on advertising, promotions, and internal marketing initiatives in coordination with corporate.
- Reporting & Administration
- Prepare and analyze regular reports including revenue tracking, turndown/cancellation trends, and performance forecasts.
- Maintain accurate records, including a competition analysis binder and up-to-date catering diary.
- Participate in hotel leadership meetings, MOD rotations, and sales strategy sessions.
- Guest Engagement
- Conduct site tours and walk-throughs with prospective clients.
- Serve as a point of contact for high-profile or large-scale catered events.
Qualifications:
- Proven experience in catering sales or event management, with a strong track record of revenue generation.
- Strong leadership skills with the ability to train, coach, and manage a successful team.
- Excellent communication, negotiation, and organizational skills.
- Proficient in Microsoft Office and event management software.
- Knowledge of hospitality market trends and competitive positioning.
Benefits
We offer competitive wages and a comprehensive benefits package for full-time associates, including:
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) program with company match
- Tuition assistance
- Training & development opportunities
- Career advancement within our growing portfolio
Why Join Concord?
At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.
Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:
“We Are Concord!”
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
Salary Range: $65,624.71 - $82,030
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
À propos de Wren Rooftop
À propos de Concord Hospitality Enterprises
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.
