Housekeeping Aide

POSITION PURPOSE

Maintain all guest and employee areas to hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Supervisor.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Understands and abides by all safety protocols.
• Willingly embrace last-minute changes in direction and unexpected changes in operational plan.
• Performs other duties as assigned.
• Check assigned floor closets and complete linen requisition to replenish linen supplies. Maintain cleanliness and organization of floor closets. Transport linen carts to appropriate floor closets and stock according to diagram.
• Remove all dirty linen, dirty glassware from assigned housekeeper’s carts and return clean and capped glasses to floor closets in racks. Clean designated areas with proper chemicals, tools, and equipment to include guest room floor corridors, service corridors, elevators, tracks and landings, guest laundry and vending areas, stairwells.
• Wipe down all surfaces of vending machines, ice machines, laundry machines/counters/shelves. Transport any Room Service trays/items in guest hallways to service elevator landings. Ensure that nothing is stored in stairwells.
• Check under furniture for debris and remove if present.
• Dust/clean all woodwork pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents, spots and smears from windows, frames and ledges, baseboards, corners, scuffs marks and fingerprints from doors and door frames; wash windows as assigned; grease and smears from house/public phones and reposition properly, drapes weekly and realign to
• correct position daily.
• Remove all dust, debris, and foreign particles from upholstered furniture, including crevices and under cushions.
• Clean all lamps, light fixtures, and light switches, check for proper working condition.
• Inspect condition of planters and plants; debris, polish planters; trash, debris, and cobwebs from balconies/patios
• Empty trash containers, ashtrays, and ash urns in public areas, vacuum cleaner bags, replace, and clean machines.
• Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas. Transport guest laundry and dry cleaning to correct guest rooms.
• Report any damages to the condition of rooms or maintenance problems to the Supervisor. Turn over any lost and found items to the Supervisor.
• Ensure security of guest room access and hotel property.
• Make up cribs and rollaway beds; transport to designated rooms.
• Turn mattress and box springs according to safety standards and rotation schedule and with assistance, when applicable.
• Assist Lobby Attendant as assigned.

SKILLS AND ABILITIES

Education/Experience: Any combination of education, training or experience that provides the required knowledge, skills, and abilities.

Certificates & Licenses: None Required