Loss & Prevention Security Officer

Job Description

Job Description

Security Officer - SECOFFIH 

Department: A&G  

Reports To: Director of Security  

Northwood Overview 

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.  

Job Overview:  

The primary responsibility of the Security Officer is to ensure the safety and security of our guests, team members, and property. This includes patrolling the premises, monitoring surveillance systems, responding to emergencies, and enforcing hotel policies and procedures. 

Key Responsibilities: 

• Security Patrols: Conduct regular patrols of the hotel property, both indoors and outdoors, to identify and deter potential threats. 

• Surveillance Monitoring: Monitor surveillance cameras to detect any suspicious activity or incidents. 

• Emergency Response: Respond promptly to emergencies, such as fires, medical incidents, or security breaches, and take appropriate action. 

• Access Control: Control access to restricted areas and monitor entry and exit points. 

• Incident Reporting: Document all incidents and suspicious activity in detailed reports. 

• Guest Assistance: Provide assistance to guests, such as escorting them to their rooms or addressing their concerns. 

• Loss Prevention: Implement loss prevention measures to safeguard hotel property and guest belongings. 

• Compliance: Adhere to all company policies, procedures, and local regulations. 

Qualifications: 

• High school diploma or equivalent 

• Valid security guard license (if required by local regulations) 

• Prior experience in security or law enforcement preferred 

• Strong communication and interpersonal skills 

• Ability to work independently and as part of a team 

• Physical fitness to perform patrol duties 

• Willingness to work flexible shifts, including nights and weekends 

Perks & Benefits: 

• Medical, Dental, Vision  

• Hotel Discounts  

• Paid Time Off  

• Employee Assistance program 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice. 

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.