Tenaya Lodge at Yosemite

1122 Highway 41
Fish Camp, CA 93623

Auberge

Géré par Delaware North

Enregistrer ce travail

Compensation: $19.00 - $19.00 / hour, Temps plein

The opportunity

Delaware North Parks and Resorts is hiring full-time and seasonal Front Desk Agents, who will be called Wayfinders, for our new Waybound Yosemite property located just outside Yosemite National Park in Fish Camp, California. This role is part of a dynamic, guest‑centric team that delivers genuine hospitality to every Waybound visitor. Beyond traditional front desk responsibilities, team members act as true hosts, creating warm welcomes, anticipating needs, and ensuring guests feel cared for throughout their stay. Success in this position requires the wearing of many hats, supporting various areas of the operation, and stepping in wherever the guest experience needs you most. It’s a collaborative, service‑driven environment where flexibility, teamwork, and a passion for hospitality come together to create memorable moments for our guests and each other.

Waybound Yosemite is Tenaya Lodge’s reimagined cabin experience, offering elevated lodging near Yosemite National Park with a guest experience centered on comfort, connection, and exploration. If you’re passionate about hospitality, this is your opportunity to deliver exceptional service and create memorable stays for guests in a one-of-a-kind setting.

Pay

$19.00 – $19.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

Health, dental, and vision insurance*
401 (k) with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
Free shift meal in our employee dining room
Commuter bonus – $10/day for 35+ miles and $20/day for 50+ miles
Employee discounts – 20% off food and beverage, and 30% off retail
Access to guest recreation equipment and activities
Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
Employee housing is currently not available

*Available for full-time, year-round team members

Life at Waybound Yosemite

Proximity to outdoor attractions, including Yosemite National Park, Bass Lake, and Sierra National Forest
Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more!

What will you do?

Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
Manage cash and credit card transactions while keeping accurate paperwork
Resolve small guest issues immediately, delivering items to guests as needed
Monitor and balance the daily figures, post room and tax charges on guest accounts
Act as a host to create a unique guest experience and try to find ways to say “yes” to the guest
Possess a teamwork mindset and assist fellow team members to ensure the successful delivery of hospitality to Waybound guests
Duties may go beyond typical front desk work and could include food and beverage delivery, retail, housekeeping, and maintaining swimming pool cleanliness
Operate company vehicles for transportation across the property as needed

More about you

Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
Ability to multitask, function in a professional manner under pressure from guests and supervisors
Ability to recognize and respond to guest social cues
Good interpersonal communication skills in person and by phone
Judgment to resolve guest issues with minimal supervision, and knowing when to escalate
Minimum of 6 months of front desk experience or 1 year of customer service experience required
Ability to obtain ServSafe Certification
A valid driver’s license
Must be at least 18 years old

Physical requirements

Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift details

Days
Evenings
Overnight
Holidays
Weekends
8hr shift

Publié Le 30 Mars 2026

À propos de Tenaya Lodge at Yosemite

Who we are

Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

À propos de Delaware North