IT Manager

Pay

Minimum – Anticipated Maximum Base Salary: $95,000 – $128,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Serve as the administrator of all point of sale systems, their functions, and any ancillary systems, including training, reporting, documentation, and user access.
• Implement and oversee the implementation of technology solutions for the operation, ensuring consistency with the overall IT strategy and operational requirements of Delaware North.
• Manage vendors in the implementation and support of applications. Oversee unit support and operational shutdowns as necessary.
• Responsible for the backup of data and the safeguarding of all IT-related systems and equipment. Develop plans, procedures, and documentation for required systems.
• Provide first-class technical support for all computer systems on the property.
• Assists in training current and new associates on proper procedures and regulations.

More about you

• Minimum of five years of relevant work and management experience.
• Bachelor’s degree in computer science or related discipline preferred.
• Excellent communication, analytical, and project management skills.
• Working knowledge of major systems as follows: Point of Sale systems, UKG, Outlook, networking infrastructure, SQL, Windows, and PC Maintenance experience required.
• Must be able to work on days, nights, weekends, and holidays based on the event schedule