Customer Service Associate
Desert Diamond Casino Why
Highway 86, Milepost 55
Ajo,
AZ
85321
Position Summary
Responsible for providing excellent customer service for all internal and external customers. Sells and services customers by utilizing excellent knowledge of company products.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities
Processes retail sales and cash register transactions.
Restocks shelves and maintains merchandise and visual display standards, ensuring a neat, clean and organized store at all times.
Greets customer with a positive friendly manner.
Sells merchandise, suggests selection that meet customer’s needs, advises customers on merchandise price, features and/or fees and services.
Operates cash register to conduct sales transactions, handles cash and makes change as requires. Wraps or bags merchandise for customer.
Displays merchandise in accordance with established policies and procedures, ensures that stock levels are maintained and displays are organized, clean, polished and visually appealing.
Performs general floor maintenance and housekeeping. Ensures that restrooms are clean and fully stocked at all times.
Prepares food orders for customers.
Change frying oil as directed.
Observes safety rules and maintains a safe environment.
Contributes to a team effort and accomplishes related results as required.
Performs other duties as required.
Minimum Qualifications
Education and Experience:
High School Diploma or GED preferred; three months related cash handling experience and/or training; cashier experience preferred or equivalent combination of education and experience. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:
Knowledge, Abilities, Skills, And Certifications
Knowledge of occupational hazards and applicable safety practices.
Knowledge of basic cash management procedures.
Knowledge of retail floor sales techniques.
Ability to communicate, read, and write clearly in English.
Ability to demonstrate outstanding guest service at all times.
Ability to communicate effectively in the English language both verbally and in writing.
Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
Ability to understand and follow oral and written instruction.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.
Ability to operate cash register. Ability to secure and handle cash.
Ability to work as a team member in a structured working environment.
Ability to work with timeliness and thoroughness.
Ability to demonstrate excellence in everything, and continually seek improvement in results.
Skill in providing excellent customer service.
Physical Demands
While performing the duties of this job, the employee regularly is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to stoop, kneel, crouch, or crawl; and talk or hear. The employee occasionally is required to sit; climb or balance; and taste or smell. The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds.
Work Environment
Work is generally performed in an interior work environment. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.
À propos de Desert Diamond Casino Why
Desert Diamond Casino Why is a favorite stop for travelers going to and from Rocky Point, Mexico. The combination of regulars and travelers keeps things new and exciting.
Our Why casino is the smallest of our four gaming properties, but it's a beauty, featuring a convenience store, gas station, and slot machines.
We have the best guest service in town and our team members add the fun! We offer a friendly, fun work environment and our benefits package is unparalleled. Flexible schedules, paid time off, tuition assistance and insurance options, are just a few of the benefits you'll receive.
If you are looking for an exciting, fast-paced career with plenty of growth opportunity - Desert Diamond Casinos and Entertainment is the place for you!
Owned and operated by the Tohono O'odham nation, we are one of the premier entertainment and gaming destinations in Southern Arizona - Sahuarita, Tucson, and Why, known for our beautiful properties offering quality entertainment, great food, exciting games, and outstanding guest service.
We are considered to be one of the largest and most respected employers in the area, offering competitive salaries, great benefit packages, and career advancement opportunities.
À propos de Desert Diamond Casinos & Entertainment
Desert Diamond Casinos & Entertainment offer a convenient, memorable entertainment experience in Tucson, Sahuarita, Why and Glendale, Arizona.
Amenities include unmatched gaming options, fine dining, and world-class sporting events, music concerts and comedy sets at the Diamond Center. Desert Diamond Casinos & Entertainment also offers one of the region's finest convention centers and high-tech meeting facilities.
An enterprise of the Tohono O’odham Nation, Desert Diamond Casinos & Entertainment has been in the gaming and entertainment business for almost 30 years, beginning in 1985 with the opening of Papago Bingo in the Tucson area.
Our gaming properties include:
Desert Diamond Casino Sahuarita which features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games, as well as a Sportsbook. There are two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor. The property provides high-tech banquet & catering, conference and business meeting rooms and the Diamond Center can cater up to 2,400 guests.
Desert Diamond Casino Tucson which is located a convenient distance from both the Tucson International Airport and downtown.The casino offers a poker room, slots, table games including live blackjack and roulette, high-stakes bingo, and a Sportsbook. Food & beverage venues include the Diamond Café, the Diamond Grill, the Ko:Sin Ki: Buffet and the Coffee Bar, as well as two lounges on the gaming floor. The Hotel & Conference Center features state-of the- art meeting spaces, luxurious rooms with complimentary wireless internet access, a heated outdoor pool, jetted hydro-spa, patio seating with a fire pit, and a fitness center with a gym.
Desert Diamond Casino West Valley which has nearby shopping, dining, and nightlife and is the official casino partner of Westgate Entertainment District. The casino offers a variety of table games which include live Blackjack, Craps, Roulette, Mini-Baccarat, Pai Gow Poker, Ultimate Texas Hold ‘Em, Three Card Poker, Spanish 21. The Sportsbook provides a venue to wager on sports events.Food & Beverage venues include the Nineteen 86 Steakhouse, the Edge, the Rock Bar, a Food Court and the casino Sports Bar.
Desert Diamond Casino Why which is the smallest of our four gaming properties, which features a convenience store, gas station, and slot machines. It's a favorite stop for travelers going to and from Rocky Point, Mexico.
You can get a job anywhere, but Desert Diamond Casinos offer you a career!
Incredible Work Environment:
We work hard to make sure that each property supports an environment of fun and excitement, both for our guests and our valued employees.
Corporate Culture:
Our team is dedicated to the success of our enterprise & business and creating a culture where diversity is respected and values are honored. Together, our commitment to our guests, community, and fellow employees, helps us to thrive as a high performance gaming enterprise.
Unparalleled Benefits: We offer a variety of insurance options, including medical, dental, vision, home, automobile, short and long term disability, pet and legal insurances. In addition, we offer 401K, relocation, paid time off, an employee assistance program, competitive compensation, tuition assistance and more.
Training: Our organizational development team provides training throughout our casinos for both new hires and career employees who want to move into new positions.
Why you’ll love working in Arizona:
https://moving.tips/city-guides/reasons-to-move-to-arizona/
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