Area Revenue Manager - Canada

Description

Crescent Hotels & Resorts Canada is seeking an Area Revenue Manager who is committed to elevating the member and guest experience. The Area Revenue Manager will work with revenue, sales, and marketing teams to maximize revenue and yield penetration through proper management of room inventories and products, across all distribution channels for assigned hotel(s), and determine and implement strategies to achieve this through analytical and technical knowledge of hotel revenue systems and business intelligence tools.

At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best-in-class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Remote, work from home opportunity
• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RRSP matching program
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent-managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

We are seeking an experienced and strategic-minded individual to join our team as an Area Revenue Manager. This pivotal role involves overseeing revenue management and commercial strategy for multiple independent and branded properties within our portfolio. The Area Revenue Manager will collaborate closely with the property operations and commercial teams to develop and implement comprehensive strategies aimed at maximizing revenue generation, market share, and profitability. The ideal candidate will possess strong leadership skills, exceptional analytical capabilities, and a deep understanding of revenue management principles and commercial strategy development.

• Lead the development and implementation of revenue management and commercial strategy initiatives across multiple properties within the portfolio.
• Provide guidance, support, and mentorship to property-level revenue managers and commercial teams to ensure alignment with company-wide revenue objectives and best practices.
• Conduct regular performance reviews and analysis of key performance indicators (KPIs) to assess the effectiveness of revenue management strategies and identify areas for improvement.
• Collaborate with property general managers, sales directors, and marketing managers to develop and execute integrated sales and marketing campaigns that drive revenue growth and enhance market position.
• Monitor market trends, competitor pricing, and demand factors to adjust pricing strategies and optimize revenue potential for each property.
• Analyze historical data, booking patterns, and demand forecasts to make informed decisions regarding pricing, inventory allocation, and distribution strategies.
• Utilize revenue management systems and tools to generate reports, track performance metrics, and identify opportunities for revenue optimization across the area.
• Develop and maintain strong relationships with online travel agencies (OTAs), global distribution systems (GDS), and other distribution partners to maximize visibility and reach for all properties.
• Collaborate with property teams to negotiate and manage contracts with group clients, corporate accounts, and other key revenue-generating accounts.
• Stay informed about emerging trends, industry developments, and technological advancements in revenue management and commercial strategy, and incorporate relevant insights into area-wide initiatives.

REQUIRED SKILLS/ABILITIES:

• Proven experience in hotel revenue management and commercial strategy development, with a track record of success in a leadership or managerial role.
• Strong analytical skills with the ability to interpret complex data, identify trends, and develop actionable insights and recommendations.
• Proficiency in revenue management software, commercial strategy tools, and customer relationship management (CRM) systems.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Strategic thinking and problem-solving abilities, with a focus on driving revenue growth and achieving business objectives.
• Leadership qualities with the ability to inspire and motivate teams toward achieving common goals and objectives.
• Flexibility to adapt to changing market conditions and business priorities, and the willingness to take initiative and lead change initiatives.
• Knowledge of industry regulations, revenue management principles, and commercial strategy best practices.
• Previous experience working in a diverse and multicultural hospitality environment is preferred.

PREFERRED QUALIFICATIONS:

• Familiarity with revenue management systems such as Duetto and IDeaS
• Certified with one or multiple brands such as Marriott, Hyatt or Hilton
• Experience in managing revenue strategy for multiple properties or regions within a hotel or hospitality group.
• Multilingual proficiency, particularly in languages commonly spoken within the area of responsibility (English and French)
• Strong project management skills and the ability to execute complex initiatives within established timelines and budget constraints.
• Bachelor's degree in Hospitality Management, Business Administration, or related field. Advanced degree or professional certification in revenue management or commercial strategy is preferred.

We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.