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Operations Manager

Fairfield Inn & Suites/Springhill Suites New York Manhattan/Times Square South

338 West 36th Street
New York, NY 10018

Hotel de 570 Chambres
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Compensation: 67 000 $ à 72 000 $ par année plus bonus, Temps plein
Flexibe

About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do! 

T.E.A.M = Together Everyone Achieves More

About the Role: Seeking a guest focused and numbers driven Operations Manager with leadership skills to join our TEAM. If you're looking for a rewarding management role and enjoy providing excellent customer service, consider this exciting new opportunity!  

TEAM Benefits:

  • Bonus eligible
  • 401k 
  • Health/Dental/Vision/Life/Voluntary Insurance 
  • TEAM and Travel Discounts 
  • Vacation/Well/Holiday Pay 
  • Career Advancement Opportunities 

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available. 

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Responsibilities: In this role you will be responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing team members while maintaining the integrity of the company. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.

Requirements:

  • Minimum of three to five years’ related experience 
  • At least 2 years of supervisory experience in a hotel setting
  • Previous multiple department supervisory experience
  • Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) preferred 
  • Schedule flexibility is a must
  • Have excellent English communication skills and able to read, write and speak fluently
  • Driver's license 
  • Experience with maintaining a budget and labor controls and costs
  • Customer service and interpersonal relations

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire.

Publié Le 16 Avril 2026

À propos de Fairfield Inn & Suites/Springhill Suites New York Manhattan/Times Square South

Fairfield Inn & Suites New York Manhattan/Times Square South

Recharge at our hotel near Times Square, NY

Have everything necessary for a restful and productive stay at Fairfield Inn New York Manhattan/Times Square South. Our hotel in Manhattan, NYC is a dual-branded hotel that shares one building with SpringHill Suites New York Manhattan/Times Square South. Located in Midtown Manhattan, NY, our hotel places you near Madison Square Garden, The Shed, Javits Center and many other notable NYC destinations. Start your day with our complimentary breakfast, serving both hearty and healthy options. Find what you need when you need it, whether it's a workout in our 24-hour fitness center or round-the-clock snacks at the Market. Our hotel near Times Square offers 2,000 square feet of event space designed for successful meetings in Manhattan, NY. At the end of your day in NYC, retire to a spacious hotel room with separate living, working and sleeping areas. Ask us about The Fairfield 100% Guarantee ™, where we promise you'll be satisfied or we'll make it right. That's our commitment to you. 

SpringHill Suites New York Manhattan/Times Square South

Discover NYC from our hotel near Times Square, Manhattan

Add a little extra room to your stay in Midtown NYC at SpringHill Suites New York Manhattan/Times Square South, a dual-branded property sharing one building with the Fairfield New York Manhattan/Times Square South. Our pet-friendly hotel in Times Square, in the heart of the Garment District, offers the space and amenities you need to get the most out of your experience. Step outside and get swept up in the energy of Times Square South with nearby famed attractions like Madison Square Garden, the Shed and Broadway. A great stay is ensured with complimentary luxuries like Wi-Fi and a hot, healthy breakfast. After a day of meetings or tours, why not treat yourself to a drink in the hotel lounge or a workout in the fitness center. Your suite is the place for polishing your sales pitch or relaxing in the well-appointed living area decked out with stylish yet comfy west elm furnishings. Find everything you need at our hotel near Times Square, Manhattan.

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