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Director of Housekeeping

HHM Hotels (NYC Corporate Office)

463 Seventh Avenue, 20th Floor
New York, NY 100018

Bureau d'Entreprise
Géré par HHM Hotels
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Compensation: 115 000 $ à 130 000 $ par année, Temps plein

Director of Housekeeping

Luxury Hospitality Environment – New York, NY

A premier luxury hospitality environment is seeking a Director of Housekeeping to lead and elevate its housekeeping operations. This role is ideal for a dynamic leader who is passionate about excellence, detail, and creating exceptional guest experiences.

Position Overview

The Director of Housekeeping is responsible for providing strategic direction and operational leadership to ensure the highest standards of cleanliness, presentation, and service throughout the property. This individual will play a key role in shaping the overall guest experience through thoughtful execution and attention to detail.

Key Responsibilities

Operations

  • Lead all housekeeping functions to ensure consistently high standards across guest rooms and shared spaces
  • Maintain a pristine and well-organized environment throughout the property

Guest Experience

  • Support the delivery of personalized guest experiences through attention to detail and service readiness
  • Anticipate guest needs and ensure spaces are prepared accordingly

Leadership

  • Recruit, train, and develop a high-performing team
  • Foster a collaborative and professional work environment

Collaboration

  • Partner with internal departments to ensure seamless daily operations
  • Support efficient communication and service delivery across teams

Financial Oversight

  • Manage departmental resources, including labor and inventory
  • Monitor performance and identify opportunities for improvement

Compliance & Safety

  • Uphold all safety, cleanliness, and operational standards

Qualifications

  • Previous leadership experience in housekeeping within a luxury or high-end environment
  • Strong organizational and communication skills
  • Ability to manage multiple priorities in a fast-paced setting
  • High attention to detail and commitment to quality

Work Environment

  • Flexible schedule required, including weekends and holidays
  • Active role requiring regular movement throughout the property

This is an opportunity to join a high-performing team in a refined and service-driven environment. Candidates who value excellence, discretion, and professionalism are encouraged to apply.

Publié Le 17 Avril 2026

À propos de HHM Hotels (NYC Corporate Office)

An Industry Leader in Hospitality

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.

MANAGEMENT

For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.

INVESTMENT

HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.

BRAND POSITIONING

Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.

À propos de HHM Hotels

An Industry Leader in Hospitality

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.

MANAGEMENT

For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.

INVESTMENT

HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.

BRAND POSITIONING

Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.

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