Human Resource Office Administrator

Join the team and love your job!

The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and that begins with the recruitment process and continues with ensuring the well-being of our staff. That’s where the HR Team comes in!  With great opportunities for development, extensive benefits, and a family-like atmosphere, we are seeking a third member for our HR team to join the Director of HR and the HR Manager in performing administrative tasks and services in a friendly and efficient department. If you’re interested in building a career in Human Resources, this could be a great fit for you. If you have a sense of humor and don't mind a sudden burst of song, apply today!

Job Type: Full Time

Pay $16.00 per hour

Age Requirement: Must be at least 18 years of age

As the first point of contact for team members needing HR assistance, it will be your job to offer a sincere and warm welcome, identify the needs of the team member and who is best placed to assist and proactively respond or redirect the issues appropriately.

Responsibilities include:

Office Administration

• Manage office traffic to maintain confidentiality, professionalism and time management in a friendly and welcoming manner.
• Answer employee or applicant questions or direct them to the appropriate person for the answer.
• Maintain inventory of office supplies and office forms.
• Keep up to date on all filing, printing and scanning
• Take and collect inter-office mail at least once a day.
• Create new and replacement name tags and maintain sufficient inventory.
• Assist employees with technical questions relating to the payroll app.
• Maintain confidentiality in all matters. 
• Act professionally in all situations, concentrating on excellent customer service to all employees, managers, applicants and other visitors.
• Keep up to date with office filing and scanning, proactively ensuring that the day’s documents are filed correctly by close of day.
• Input payroll-related information such as hours and tips

Applications

• Post new online job openings and close expired postings.
• Assist applicants with online applications when needed.
• Maintain accurate notes on application status.
• Take the lead on scheduling all new hires to onboard as well as leading the onboarding process once the new hire is present. This includes completing online documentation, explaining policies and benefits and overseeing completion of all new hire tasks.

Special Projects

• Create a digital monthly communication for employees, seeking new and relevant information to share.
• Prepare all resources for the monthly Star of the Month and quarterly anniversary celebrations, including preparing and sending written invitations in an accurate and timely manner.
• Assist with new hire orientations; ensure all paperwork and resources are prepared for orientation events and check all new hire forms are completed accurately.
• Assist with additional projects as needed – examples of seasonal projects include assisting with annual health insurance enrollments, 401k communications, tracking completion of employee-wide training or communications, sorting/ shredding old files.
• Maintain a clean and professional appearance in the office; clean desk and office space, organize electronic and paper files, up-to-date versions of documents etc.

Qualifications

Personal Skills

• You will need a comprehensive knowledge of the English language to communicate with employees, managers, guests, and vendors effectively.
• An understanding of basic Spanish would be beneficial but is not a requirement.  However, a willingness to be thoughtful about how you communicate with employees who do not speak English is essential.
• You MUST be confident in the use of all Microsoft Office software, especially Excel, PowerPoint, and Publisher, as well as Outlook Office for emails and calendar functions.  Our main system is a payroll program called Paycom.
• You must demonstrate a keen attention to detail, double checking accuracy in documents and emails sent out.
• At times the office can become busy, priorities may change very suddenly, and sometimes it is necessary to manage the office traffic in order to maintain professionalism and confidentiality.  You must be confident in managing and communicating priorities, be able to adjust to changing conditions and be able to direct visitors in the office to return later or take messages if necessary.
• You must scrupulously follow all Margaritaville Lake Resort and Driftwood policies and procedures, and understand and communicate the company mission.
• Finally, a sense of humor and fun is essential!  Margaritaville is all about creating fun, and sometimes it is the best outlet on a stressful day!   If you don’t mind a sudden burst of song, and especially if you’re ready to join in on the chorus, apply today!

Physical Requirements

• Maximum lifting of 20 pounds
• Use of a computer
• Hearing, writing, typing, speaking