Laundry Attendant

The Laundry Attendant is responsible for ensuring a continuous supply of cleanandfresh linens for guest rooms and hotel operations. This includes washing, drying, folding, and organizing linens in accordance with brand and company standards. The role plays a key part in maintaining cleanliness and efficiency behind the scenes to support overall guest satisfaction.You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”

Job Responsibilities:

• Sort soiled linens and terry, inspecting for stains, damage, or excessive wear.
• Load washers and dryers in accordance with machine capacity and temperature guidelines.
• Fold, stack, and organize clean linen, ensuring it meets company quality standards before storing or distributing.
• Remove lint and debris from dryers aftereach cycle to ensure efficiency and fire safety.
• Monitor laundry chemical levels and replace empty containers as needed.
• Report any machine malfunctions, maintenance needs, or linen shortages to your supervisor immediately.
• Assist with monthly linen inventory and help ensure accurate counts.
• Maintain a clean and organized laundry room by keeping walkways clear, sweeping/mopping floors, and dusting surfaces.
• Ensure proper handling of cleaning products and adhere to chemical safety protocols.
• Greet guests encountered during your shift with a friendly, helpful attitude.
• Support the Housekeeping Department as needed by cross-training and assisting with houseperson and room attendant duties.
• Coordinate with other departments to fulfill linen or laundry-related requests.
• Follow hotel policies for reporting and turning in lost and found items.
• Comply with all safety and security procedures, including key control and emergency response.
• Report accidents, injuries, and unsafe conditions to management.
• Complete all required safety training and certifications.
• Must maintain a professional appearance in accordance with company standards.
• Additional responsibilities may be assigned as needed to meet evolving business demands.

Job Qualifications:

• Prior experience working in housekeeping or janitorial services, preferably in a hotel or hospitality setting.
• Strong attention to detail and commitment to cleanliness and guest satisfaction.
• Reliable, self-motivated, and able to work both independently and as part of a team.
• Ability to work a flexible schedule, including weekends and holidays, based on hotel needs.

Physical Demands:

• Must be able to lift, push, pull, or carry up to 50 pounds independently.
• This position requires being on your feet for the majority of the shift, involving frequent standing, walking, bending, stretching, lifting, pulling, pushing, twisting, and repetitive use of arms and hands.
• Must be able to climb stairs and navigate around the property throughout the shift.
• Ability to work in a fast-pacedenvironment and remain productive under pressure.
• Must be able to work in various environmental conditions, including heat, cold, and outdoor elements as needed.

As a family-owned business built on genuine relationships, Naples Hotel Group places immense value on the character and quality of our team. We are dedicated to creating an environment where associates serve each other, our partners, and the community with kindness and respect, working together toward meaningful shared success. Our tight-knit team structure ensures every voice is heard, fostering a collaborative culture rich with opportunities for career advancement and personal development.

Comprehensive Benefits Package for Full-Time Employees

• Paid Time Off: 2 weeks of vacation in the first year and 4 sick days per year
• Comprehensive health, dental, and vision insurance, plus disability and life coverage
• 401(k) with employer match
• Exclusive global hotel discounts
• Career growth opportunities across our hotel portfolio
• Additional perks including paid volunteer time and lifestyle discount