Front Desk Agent
Home2 Suites by Hilton Clarksville Louisville North
1624 Leisure Way
Clarksville,
IN
47129
Discounted Employee Rates
Description
Role Responsibilities:
As a Front Desk Agent you have the responsibility to give our guest the best hospitality experience they can have by assisting guest efficiently, courteously and professionally at all times:
- Maintain a high level of service and hospitality.
- Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in a timely manner.
- Post guest charges, collect payments and follow all cash handling procedures that are required.
- Handle guest mail and messages with respect to privacy and professionalism.
- Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
- Be a great communicator to various departments and management on guest comments and concerns.
- Respond quickly to incoming calls, lobby visitors, and team members needing front desk assistance.
- Have full knowledge of hotel safety and emergency procedures.
Skills:
- Previous work experience in a similar role
- Experiences with some hotel reservations software
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
À propos de Home2 Suites by Hilton Clarksville Louisville North
Tuck into downtown Louisville's culinary offering
Just off I-65, our spacious suites are within minutes of downtown Louisville’s culinary and cultural delights. Business travelers, we're close to the likes of Amazon and Autoneum. Cook at leisure in your in-suite kitchen and make use of the free WiFi. And remember, breakfast is on us.
À propos de General Hospitality Services
Join Our Team Today!
Located in Nashville, General Hospitality Services is a hotel management company providing Superior Service and Value by building lasting relationships with owners, employees, and guests. General Hospitality Services is always looking for entrepreneurial hotel professionals who are ready to bring their A-game!
General Hospitality Services is always looking for entrepreneurial hotel professionals who are ready to bring their A-game in Smyrna, TN, Clarksville, IN, New Albany, IN, and Louisville, KY. We manage a variety of hotels from Tennessee to Indiana, including, Candlewood Suites, Hampton Inn, Home2 Suites, and Holiday Inn Express.
Autres offres d'emploi
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Front Desk Agent
15,25 $ à 16,25 $ l'heure -
Breakfast Attendant
15,00 $ l'heure -
Room Attendant
À partir de 15,00 $ l'heure