Housekeeper

Brief Job Description

What you’ll do

• Strip rooms, remove trash, dirty linens and room service items
• Replace guest amenities and supplies in rooms and supply carts
• Make beds and fold sheets
• Greet guests and take care of requests
• Straighten desk items, furniture and appliances
• Dust, polish and remove marks from walls and furnishings
• Vacuum carpets and floor care duties
• Clean event spaces after events
• Clean public areas of the hotel, sweeping, mopping, dusting, etc.
• Aids in Laundry when needed/requested by head or lead housekeeper
• Cleans rooms in accordance to specific brand and company standards.
• Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company and franchise standards including, but not limited to making beds; emptying wastebaskets; emptying and cleaning ashtrays; moving furniture; hanging drapes; sweeping, scrubbing, waxing, and polishing floors; and dusting furniture.
• Deep cleans areas as directed by supervisor including, but not limited to cleaning rugs, upholstered furniture, and draperies; washing walls, ceilings, and woodwork, windows, door panels, and sills.
• Transports trash and waste to disposal area.
• Replaces light bulbs.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries.
• Complete all training and certifications per Marriott and Management Company requirements, including safety training.
• Attend Daily Meetings conducted by the Head Housekeeper.
• Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information; protect company assets.
• Support all co-workers and treat them with dignity and respect.
• Support team to reach common goals.
• Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Read and visually verify information in a variety of formats (e. g., small print).
• Visually inspect tools, equipment, or machines (e. g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move over sloping, uneven, or slippery surfaces and steps.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Perform other reasonable job duties as requested by Supervisors.

What we’re looking for

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details