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Assistant Director of Sales

Sheraton Detroit Novi Hotel

21111 Haggerty Road
Novi, MI 48375

Hotel de 238 Chambres
Géré par Driftwood Hospitality Management
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Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

The Assistant Director of Sales is responsible for supporting hotel sales operations, maximizing revenue opportunities, maintaining strong client and community relationships, and ensuring operational excellence through effective communication, organization, and administrative support.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Maintain comprehensive knowledge of market position, occupancy, ADR, banquet and food and beverage revenues, overall GOP, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.
  • Maintain comprehensive knowledge of competitive markets and industry trends that may impact hotel performance and sales strategies.
  • Maintain a thorough understanding of hotel operations, departmental capabilities, and limitations that may affect sales and revenue generation efforts.
  • Implement sales policies and procedures as developed through the annual Marketing Plan.
  • Conduct personal sales calls and assist in generating new business opportunities for the hotel.
  • Develop creative marketing techniques and sales initiatives to increase hotel visibility and revenue.
  • Develop and maintain strong relationships with local Chambers of Commerce, Convention and Visitors Bureaus, community organizations, and business partners.
  • Achieve and exceed individual and team goals established through the annual Marketing Plan.
  • Maintain knowledge of rooms merchandising strategies and periodically evaluate and revise program parameters to maximize revenue opportunities.
  • Achieve budgeted revenues and expenses while maximizing profitability related to hotel sales operations.
  • Participate in the preparation of annual hotel budgets, forecasts, and business plans.
  • Maintain proper procedures for credit control, financial transactions, and security of financial assets.
  • Respond to and resolve guest requests, complaints, and questions in a courteous, timely, and professional manner.
  • Utilize office, accounting, and hotel management software accurately and efficiently.
  • Prepare statistical reports, presentations, and operational documents as needed.
  • Accurately maintain and report departmental and operational information.
  • Assist with various office and administrative functions as required.
  • Maintain compliance with all Driftwood Hospitality Management and hotel policies, procedures, and standards.
  • Attend required meetings, training sessions, and hotel functions as assigned

    • Qualifications

    KNOWLEDGE, SKILLS & ABILITIES

    The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

  • Must possess comprehensive knowledge of all hotel departments and operational functions.
  • Must maintain knowledge of applicable federal, state, and local health, safety, and legal regulations.
  • Must possess strong mathematical, organizational, and computer skills.
  • High school diploma or equivalent required; additional education, hospitality training, or related experience preferred.
  • Ability to timely obtain any required licenses or certifications.
  • CPR certification required; First Aid certification preferred.
  • Additional language ability preferred.
  • Occasional travel may be required.

    • PHYSICAL DEMANDS

  • Minimum lifting and pulling of 20 pounds.
  • Standing, walking, pushing, bending, stooping, upward reaching, and manual dexterity required.
  • Ability to hear, write, type, and communicate effectively.
  • Ability to work varied schedules based on operational demands, including weekends and holidays.
  • Other duties may be assigned.

    • Benefits

    • 401(k)
    • Disability insurance
    • Employee assistance program
    • Health insurance
    • Life insurance
    • Paid time off
    • Room Discounts
    • Employee Food and Beverage Discounts
    • Free lunch
    • Free parking

    EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

    Publié Le 22 Mai 2026

    À propos de Sheraton Detroit Novi Hotel

    Enjoy seamless travel at our stylish Novi, Michigan hotel

    Transform your travels to the Detroit area at our Novi Hotel and enjoy an effortless experience at the Sheraton Detroit Novi Hotel. Spend time shopping at nearby Twelve Oaks Mall or attend an exposition or trade show at Suburban Collection Showplace. Our location just off of I-275 gives you easy access to the heart of Detroit. Begin each day at our delicious breakfast buffet, and grab a coffee before you head out of our hotel in Novi for the day. After a day spent in meetings or making memories, relax in our modern rooms offering mini refrigerators and standing adjustable height workspace. Need to burn off some extra calories? Hit the fitness center for some cardio to get your heart pumping, and stop by the indoor heated pool to swim laps. Our Novi, Michigan hotel features 17 event venues and over 20,000 square feet of event space, ideal for hosting any size gathering, from weddings and banquets to corporate meetings. Maximize every opportunity that comes your way at the Sheraton Detroit Novi Hotel.

    À propos de Driftwood Hospitality Management

    Embark on a hospitality career with an inspiring company that not only places a culture of growth at the heart of what we do but also ardently believes in nurturing and advancing our in-house talent. We take immense pride in our notable internal promotion statistics, a testament to our commitment to cultivating your professional development and growth. We're not just looking for the best and brightest — we seek game changers eager to make their mark and grow alongside us as we jointly navigate the path to unprecedented success.

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