Sales Coordinator

The Sales Coordinator will support the Director of Sales/Sales Manager and is responsible for planning, organizing, and managing the administrative  tasks in the Sales Office, while creating an exceptional experience and outstanding service for our guests/clients.

Responsibilities:

• Support the Sales team with daily administrative functions and client communications.
• Answer the phone and distribute sales leads to the Director of Sales or Sales Manager.
• Prompt handling of inquiry calls and monitoring the efficient flow of paperwork related to confirming function details to the client.
• Coordinate group room blocks, catering events, meetings, and banquet details.
• Prepare contracts, banquet event orders (BEO’s), proposals, resumes, and reports.
• Maintain accurate information in sales and catering systems.
• Assist with reservations/rooming lists for groups and meetings.
• Communicate event and group details effectively with hotel departments including Front Office, Housekeeping, Food & Beverage, and Operations.
• Monitor and manage group cut-off dates, rooming lists, deposits, and billing details.
• Assist with responding to sales inquiries, leads, and RFP’s in a timely manner.
• Assist with site tours and client visits as needed.
• Work closely with the Sales team to ensure client satisfaction.
• Attend site visits, banquet event order, and pre-conference meetings.
• Perform other duties as assigned by management.

Skills & Qualifications:

• Strong written and verbal communication skills.
• Strong organizational and time management skills with the ability to multi-task and meet deadlines.
• Strong knowledge of Microsoft Office including Excel, Word, and Outlook.
• Ability to work during normal business hours with occasional flexibility for evenings or weekends based on hotel business demands.
• High School diploma or equivalent preferred.
• Previous hotel and/or hospitality sales experience preferred.

Benefits

• Medical, Dental & Vision Insurance
• Paid Vacation
• Paid Personal Days
• Paid Holidays
• Free Life Insurance
• Employee Discounts