Housekeeping Inspector
SpringHill Suites Boca Raton
5130 NW 8th Ave
Boca Raton,
FL
33487
Weekly Pay
- Guest Service: Accountable for guest satisfaction by leading the housekeeping team; assigning, inspecting, recording housekeeping actions in all areas of the hotel. Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards. Achieves goals by developing and implementing service programs within the housekeeping department designed to increase guest satisfaction.
- Safety/Risk Management: Conducts routine inspections of housekeeping operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Keep all information up to date in Material Safety Data Sheets to ensure proper procedures when using chemicals. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.
- Associate Management and Development: Responsible for directing staff performance; take appropriate corrective action as needed to hold team members accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members. Assist with coaching, and development of all team members. Assist with required training for department team members and ensuring training records are maintained. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies. Promotes collaboration and positive, professional work environment.
- Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Uses expertise to advise and implement changes to housekeeping operations as needed Assist with housekeeping/laundry initatives and meeting productivity standards at the hotel level. Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
- High school diploma or GED preferred.
- Minimum 1 year housekeeping experience preferred. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests.
- Must be able to manage multiple priorities in a fast-paced environment.
- Bi-lingual ability preferred. Ability to lift, push, pull up to 75 pounds on a regular basis throughout shift. Significant bending required.
À propos de SpringHill Suites Boca Raton
Celebrate travel life at the SpringHill Suites Boca Raton hotel, the ideal choice when traveling to Boca Raton, FL for business, family vacations or romantic getaways. Whether with us for a few days or a few weeks, our Boca Raton hotel offers an incredible location and amenities. We're located near FAU and Lynn University, Office Depot, IBM, Tyco, Boca Town Center Mall and Mizner Park in Boca Raton, FL. We're also close to several championship golf courses including Broken Sound Golf Course. We'll spoil you with great amenities such as free wireless Internet, complimentary breakfast daily, 24-hour fitness center, and outdoor pool and whirlpool. Up to 25% more space than traditional hotel rooms, our hotel near Delray Beach, FL features microwave, mini-fridge, pullout sofa bed, large work desk and free local calls. When looking for an affordable and spacious hotel in Boca Raton, FL you'll find an ideal choice at the SpringHill Suites Marriott Boca Raton hotel.
À propos de B.F. Saul Company Hospitality Group
The Hospitality Group operates a portfolio of business class hotels that are branded under agreements with Intercontinental Hotels Group, Marriott International, Leading Hotels of the World, Best Western Hotels & Resorts and Hilton Hotels & Resorts. The properties are fully owned by the B. F. Saul organization and we employ a team of enthusiastic hospitality professionals. Please explore our site and learn about our fine organization, excellent people and the principles that guide our success.
Careers
At B. F. Saul Company Hospitality Group, we understand that the success of our company is a direct result of the dedicated efforts of our hard-working team members. 1,100 hospitality professionals strong and growing, our team members are the perfect example of what happens when pride, passion and drive come together to form One Team!
