Photo of Hyatt Centric French Quarter New Orleans, New Orleans, LA

Catering Sales Manager

Hyatt Centric French Quarter New Orleans

800 Iberville Street
New Orleans, LA 70112

Hotel de 254 Chambres
Géré par Concord Hospitality Enterprises
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Compensation: 52 000 $ à 75 000 $ par année, Temps plein

Description

Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends (and peak-season Tuesday–Saturday), is required.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups
  • Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
  • Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
  • Generate new business through solicitation, networking, and follow-up with past clients
  • Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
  • Lead pre-event, on-site, and post-event communications to ensure service excellence
  • Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
  • Conduct site tours for prospective clients and facilitate client meetings as needed
  • Train, delegate, and guide staff to ensure smooth operation of events and service standards

    Qualifications:

  • Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
  • Strong communication, negotiation, and organizational skills
  • Ability to work a flexible schedule and thrive in a fast-paced environment
  • Guest-focused with attention to detail and a commitment to delivering outstanding service

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Pay Range: $52,000-$75,000

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Publié Le 15 Juin 2026

    À propos de Hyatt Centric French Quarter New Orleans

    Our Hotel

    When visitors explore New Orleans, starting out in the French Quarter is a necessity. With classic architecture, creative cuisine, and of course, the lively Bourbon Street scene, visitors will find the fun never ends during their stay in the heart of the action at Hyatt Centric French Quarter New Orleans.

    What Guests Love:
    • Fun in the French Quarter: Historic sights including Jackson Square and the French Market coupled with the exciting bars and live music spots on Bourbon Street
    • Residential-style rooms: 254 guestrooms and suites equipped with modern comforts
    • Classic New Orleans cuisine: Regional delicacies at Powdered Sugar and Gulf Coast seafood specialties at Red Fish Grill
    • Memorable meetings and events: Over 10,660 sq ft of indoor and outdoor meeting space, fit for all kinds of functions
    • Exploring with ease: Take the streetcar, ride the bus, or stroll down the historic streets of New Orleans

    À propos de Concord Hospitality Enterprises

    Careers and Hospitality Job Opportunities with Concord

    Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

    Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

    Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

    Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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