F&B Manager

Job Description

The Food & Beverage Manager must have previous food service and bar experience and possess outstanding leadership and guest service skills. This position is responsible for maintaining high standards of guest service, safety, and cleanliness. The Food & Beverage Manager will ensure that each guest has a positive experience and that all expectations are exceeded, while resolving any issues that may arise. They will be responsible for exemplifying our culture and overseeing our restaurant and banquet operations.

Job Responsibilities

• Oversee a team of employees including hiring, development, scheduling and training and ensuring a positive working environment for all team members
• Oversee all Front of House employees, which includes bartenders, servers and banquets team
• Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience
• Properly handle daily cash deposits
• Open or close the restaurant when necessary, securing cash, liquor, and entry points
• Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality and has all the proper garnishments and is cooked to specification
• Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
• Assign service-related tasks to servers
• Properly check out servers and bartenders at the end of their shift
• Bus tables and assist with processing dirty dishes if necessary
• Ensure dining tables are properly prepared for service
• Communicate to staff all current menu choices, specials and menu deviations
• Be able to open and pour wine at tableside
• Assist with special events as needed
• Greet all guests warmly with an appropriate greeting
• Report accidents, injuries, and unsafe work conditions to manager
• Ensure team members' uniform is neat and professional and grooming standards have been followed
• Anticipate and address guests' service needs
• Develop and maintain positive working relationships with others

Job Qualifications

• Two years of prior leadership experience in the food and beverage industry preferred.
• Knowledge of proper food handling.
• Strong written and verbal communication skills.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, and work with minimum supervision.
• Reliable attendance with the flexibility to work varied days and AM or PM shifts as well as holidays.
• Proper food safety training and certification as described by law.
• Experience working with computers (MS Office/Google), POS systems, and reservations software.