Photo of Hilton Garden Inn Queens/JFK Airport, Jamaica, NY

Director of Housekeeping

Hilton Garden Inn Queens/JFK Airport

148-18 134th Street
Jamaica, NY 11430

Hotel de 192 Chambres
Géré par HHM Hotels
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Compensation: 75 000 $ à 80 000 $ par année, Temps plein

Opportunity: Director of Housekeeping

Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial standards. Create a work environment whereby housekeeping staff feels genuinely valued and appreciated for their efforts that are critical to creating an overall positive experience for the guests.

Potential Career Path

Area Director of Housekeeping – Assistant General Manager – General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Maintain an effective inspection program for hotel rooms, public and other assigned areas.
  • Oversee or prepare schedules consistent with hotel occupancy and updated forecasts and/or notify third party vendor of weekly staffing needs.
  • Observe and monitor staff performance to meet established productivity and cleanliness standards.
  • Monitor inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.
  • Monitor and creatively communicate guest service scores to drive improvement and higher guest satisfaction.
  • Conduct daily pre-shift meetings to effectively communicate to and celebrate with the housekeeping staff.
  • Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, and guest room safety).
  • Maintain positive working relationships with vendors and third-party contract labor.
  • Maintain departmental expenses in line with budget and forecasts.
  • Ensure compliance with brand standards, if applicable.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Two years previous housekeeping supervisor experience required.

HHM Hotels Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends or occasional alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Publié Le 16 Juillet 2026

À propos de Hilton Garden Inn Queens/JFK Airport

At a Glance

Welcome to the Hilton Garden Inn Queens/JFK Airport hotel, only one quarter of a mile from JFK International Airport and a short drive to some of New York’s most popular attractions. Travelers can enjoy exciting sporting events at the Barclays Center, Citi Field, Yankee Stadium, Randall’s Island, The Armory or Arthur Ashe Stadium (home of the US Tennis Open).

Guests can unwind after a long flight on a Garden Sleep System® bed and view a selection of premium TV channels, or upload vacation photos with complimentary internet access. They can also enjoy a cooked-to-order breakfast in the Great American Grill® restaurant, which also serves popular American cuisine for lunch and dinner.

  • Newly renovated hotel one-quarter mile from JFK International Airport
  • Close to Citi Field and Barclay's Center
  • Complimentary airport shuttle service
  • Hotel restaurant and lounge bar
  • Meeting rooms and 24-hour business and fitness centers

À propos de HHM Hotels

An Industry Leader in Hospitality

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.

MANAGEMENT

For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.

INVESTMENT

HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.

BRAND POSITIONING

Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.

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