Hotel Customer Service

Discover a Career at the Heart of Allentown’s Charm!

Unleash your potential in an environment brimming with vitality and charm at the Fairfield Hotel Allentown. Here, your workdays are infused with the rich tapestry of local culture and the deep-rooted history of Allentown itself. Join us and transform every workday into an exciting journey through the vibrant life of our city.

Why You’ll Love Working With Us

• Dynamic Work Environment: Picture yourself in a workplace where no two days are alike — meet people from all walks of life, from first-time visitors to seasoned travelers, each interaction an opportunity to create unforgettable moments.
• Heartbeat of Allentown: Nestled near exhilarating landmarks and the bustling downtown, our hotel is a cornerstone of culture and celebration. As a team member, you’ll have the chance to engage with a diverse range of guests while immersing yourself in the local festivities and historical aura that Allentown is celebrated for.
• Inspiring Team Collaboration: Be part of a team where synergy is the norm. Collaborate seamlessly across all hotel departments—from housekeeping to dining services—to deliver exceptional guest experiences that go beyond their expectations.
• Flexible Scheduling: We prioritize your work-life balance with flexible scheduling options that cater to your lifestyle, allowing you ample time to explore the vibrant community and enjoy your personal life.

Your Role and Impact

• You will be the first warm welcome our guests encounter, turning every check-in and check-out into a personal interaction that leaves a lasting impression.
• Your meticulous attention to details will ensure all transactions are handled with precision, building trust and reliability.
• Your infectious enthusiasm will be crucial as you manage reservations, field inquiries, and interact with guests, always with a smile.
• Go above and beyond to anticipate guest needs and exceed their expectations, turning their stay from ordinary to extraordinary.
• Embody the friendly, professional spirit of our community, becoming an ambassador for both our hotel and the spirited city of Allentown.

If you pride yourself on your professional demeanor, relish in interpersonal interactions, and thrive in a bustling atmosphere, you could be the perfect addition to our team. We cherish reliability and flexibility and are eager to see how you can elevate our guests’ experiences.

At Fairfield Hotel Allentown, you’re not just joining a team; you’re becoming part of a community that values every individual’s contribution to our collective success. Are you ready to embark on this exciting voyage with us? We can’t wait to welcome the newest star to our front desk team!

Shift Details: Two weekday mornings from 7am-3pm (weekends available) PART TIME