General Manager
Holiday Inn New York City - Wall Street
51 Nassau Street
New York,
NY
10038
Opportunity: General Manager
Holiday Inn Express Wall Street is hiring a General Manager to lead operations. This role manages a high-volume select-service property where success is measured by GOP margins and IHG brand compliance. You will direct daily activities and collaborate with ownership to meet financial targets. We need a leader who understands the Manhattan labor market and urban occupancy pressures. This position offers direct responsibility for an asset in a dense business corridor.
Your Growth Path
Area General Manager - Regional Director of Operations – Vice President of Operations
Your Focus
Leadership
- Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
- Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
- Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
- Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
- Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
- Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
- Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
- Implement best practices to uphold quality and safety standards.
Employee Development
- Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Your Background and Skills
- Associate or Bachelor’s Degree in Business, Hospitality or a related field.
- Previous hotel management experience required.
HHM Benefits and Perks
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Quarterly Bonuses and Incentives
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Technology Reimbursements
Work Environment and Context
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
- Occasional travel required.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
À propos de Holiday Inn New York City - Wall Street
Our Hotel
All the excitement, power and history of New York City seem to gravitate around the Holiday Inn® Hotel New York City - Wall Street. After all, we are close to the engine that drives the country's economy: Wall Street.
Just blocks from the Financial District, our hotel is also only a short walk from many other amazing sights, such as City Hall, Battery Park and the World Trade Center. Our hotel's Lower Manhattan location puts visitors just a mile from the ferry that takes them to the Statue of Liberty and Ellis Island. Little Italy, Chinatown, SoHo, the Brooklyn Bridge and Tiffany & Co's Wall Street store are also a quick walk from the hotel's front door.
Lower Manhattan business travelers find that we're within blocks of the New York Stock Exchange and the Financial District. Our hotel has free high-speed, wired and wireless Internet access, so guests can keep on top of work and the latest news. When travelers stay at the Holiday Inn® Hotel NYC Wall Street, they'll be close to many of the city's major subway lines, making it a "piece of cake" to get to their meetings on time.
After a day of meetings or sightseeing, The BullPen Bar & Grille is a great place for guests to relax and enjoy delicious food and specialty drinks.
À propos de HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
Autres offres d'emploi
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General Manager
105 000 $ à 115 000 $ par année -
Guest Service Agent
18,00 $ l'heure
