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Player Development Coordinator

Desert Diamond Casino White Tanks

8200 N Sarival Ave.
Waddell, AZ 85340

Casino
Géré par Desert Diamond Casinos & Entertainment
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Temps plein

Position Summary

Under direct supervision of the Events Manager, will assist the Player Development Department with the coordination of activities.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities 

  •   Responsible of all administrative components of Player Development.
  •   Responsible for working on the main desk while on shift, attending daily to Very Important Person (VIP) guests regarding complimentaries. 
  •   Assists with tracking systems updates and records retention. 
  •   Assists with the coordination of promotions, events, and activities.
  •   Assists with all activities developed for attraction and retention of VIP players.
  •   Coordinates Player Development activities in a timely manner such as dinner/hotel reservations, VIP event attendance, concert requests.
  •   Maintains integrity and updates of current player accounts.
  •   Maintains good communication with team members and maintains a positive and professional work environment
  •   Develops internal and external communication channels and systems.
  •   Contributes to a team effort and accomplishes related results as required.
  •   Performs other duties as required.
  • Minimum Qualifications

    Education And Experience

    Associates Degree plus two (2) years administrative experience; or equivalent combination of education and experience. Relevant and direct experience may be considered in lieu of degree requirement. Inventory control systems experience preferred; gaming experience preferred. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:

    Knowledge, Abilities, Skills, And Certifications

  •   Knowledge of guest service standards and procedures.
  •   Knowledge of records management and basic accounting procedures. 
  •   Must have professional appearance and demeanor.
  •   Ability to develop and maintain recordkeeping systems and procedures. 
  •   Ability to communicate effectively in the English language verbally. 
  •   Ability to demonstrate outstanding guest service at all times.
  •   Ability to interpret a variety of instructions furnished in written and oral form.
  •   Ability to foster a cooperative work environment.
  •   Ability to read, and write clearly in basic English.
  •   Ability to maintain confidentiality.
  •   Ability to handle multiple tasks and meet deadlines.
  •   Strong interpersonal and communication skills and the ability to work effectively with a diverse community.
  •   Skill in operating business computers and office machines, including word-processing, spreadsheets, database software programs, inventory control systems, Point of Sale (POS) system and e-mail.

    Physical Demands

    While performing the duties of this job, the team member regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk, climb and balance.  The team member occasionally is required to stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.

    Work Environment

    Work is generally performed in an office and casino setting with exposure to second-hand smoke and a high noise level. Evenings, graveyards, holidays and/or weekend work may be required.  Extended hours and irregular shifts may be required.

  • Publié Le 2 Septembre 2026

    À propos de Desert Diamond Casino White Tanks

    Desert Diamond Casino White Tanks, located at 8200 N. Sarival Avenue, near Loop 303 and Northern Parkway, in Waddell, AZ, is in one of the fastest-growing parts of the Valley. 

    Our state-of-the-art casino features 900 slot machines, 36 table games, including blackjack, roulette, and baccarat, a Poker Room, and a Sportsbook with wall-to-wall TV coverage and a betting counter.

    In addition to a world-class gaming experience, our property also features restaurants options, including the high-energy Pub Stop, Chuck’s Burgers, a Starbucks coffee shop. 

    Desert Diamond Casino White Tanks will be the only casino in Arizona to offer the high-end restaurant Morton’s The Steakhouse. The iconic Lightning Lounge center bar pays homage to nearby Luke Air Force Base. 

    Desert Diamond Casino White Tanks will eventually expand to include a hotel, conference center, an outdoor pool, and other amenities.

    À propos de Desert Diamond Casinos & Entertainment

    Desert Diamond Casinos & Entertainment offer a convenient, memorable entertainment experience in Tucson, Sahuarita, Why and Glendale, Arizona. 

    Amenities include unmatched gaming options, fine dining, and world-class sporting events, music concerts and comedy sets at the Diamond Center. Desert Diamond Casinos & Entertainment also offers one of the region's finest convention centers and high-tech meeting facilities.

    An enterprise of the Tohono O’odham Nation, Desert Diamond Casinos & Entertainment has been in the gaming and entertainment business for almost 30 years, beginning in 1985 with the opening of Papago Bingo in the Tucson area.

    Our gaming properties include:

    Desert Diamond Casino Sahuarita which features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games, as well as a Sportsbook. There are two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor. The property provides high-tech banquet & catering, conference and business meeting rooms and the Diamond Center can cater up to 2,400 guests.

    Desert Diamond Casino Tucson which is located a convenient distance from both the Tucson International Airport and downtown.The casino offers a poker room, slots, table games including live blackjack and roulette, high-stakes bingo, and a Sportsbook. Food & beverage venues include the Diamond Café, the Diamond Grill, the Ko:Sin Ki: Buffet and the Coffee Bar, as well as two lounges on the gaming floor. The Hotel & Conference Center features state-of the- art meeting spaces, luxurious rooms with complimentary wireless internet access, a heated outdoor pool, jetted hydro-spa, patio seating with a fire pit, and a fitness center with a gym.

    Desert Diamond Casino West Valley which has nearby shopping, dining, and nightlife and is the official casino partner of Westgate Entertainment District. The casino offers a variety of table games which include live Blackjack, Craps, Roulette, Mini-Baccarat, Pai Gow Poker, Ultimate Texas Hold ‘Em, Three Card Poker, Spanish 21. The Sportsbook provides a venue to wager on sports events.Food & Beverage venues include the Nineteen 86 Steakhouse, the Edge, the Rock Bar, a Food Court and the casino Sports Bar.

    Desert Diamond Casino Why which is the smallest of our four gaming properties, which features a convenience store, gas station, and slot machines. It's a favorite stop for travelers going to and from Rocky Point, Mexico.

    You can get a job anywhere, but Desert Diamond Casinos offer you a career!

    Incredible Work Environment:

    We work hard to make sure that each property supports an environment of fun and excitement, both for our guests and our valued employees.

    Corporate Culture: 

    Our team is dedicated to the success of our enterprise & business and creating a culture where diversity is respected and values are honored. Together, our commitment to our guests, community, and fellow employees, helps us to thrive as a high performance gaming enterprise.

    Unparalleled Benefits: We offer a variety of insurance options, including medical, dental, vision, home, automobile, short and long term disability, pet and legal insurances. In addition, we offer 401K, relocation, paid time off, an employee assistance program, competitive compensation, tuition assistance and more.

    Training: Our organizational development team provides training throughout our casinos for both new hires and career employees who want to move into new positions.

    Why you’ll love working in Arizona:
    https://moving.tips/city-guides/reasons-to-move-to-arizona/

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