Steward

Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team.  Hotel Valencia Riverwalk is part of the Hotel Valencia Collection, which is a collection of hotels that are created for today’s passionate travelers; each of our hotels is intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

JOB SUMMARY:  Responsible for assisting the Chefs with the cleanliness of the kitchen. Unload delivery trucks from vendors.  Wash all floors; power wash when needed. Scrub the walls; clean the hot boxes regularly. Make sure all dishes and equipment are clean and put back in their proper place. Take out trash and break down boxes. Help with kitchen preparation as needed with a basic skill set

ESSENTIAL DUTIES & FUNCTIONS

Operational Responsibilities:

• Responsible for assisting the Chefs with the cleanliness of the kitchen.
• Unloading delivery trucks from vendors and using FIFO method.
• Wash all floors, power wash when need be.
• Clean the hot boxes regularly
• Make sure all dishes and equipment are clean and put back in their proper place.
• Take out trash and break down boxes.
• Sweep and mop all walk-in coolers, all kitchen areas and back banquet are.
• Assist Chefs with banquet plate up and ensure that they have clean plates and clean covers for event.
• Maintain cleanliness of the employee breakroom area with occasional deep cleaning.

Guest Services:

• Have a positive attuite with internal and external guests.
• Always applies the principles of trust, honesty, respect, integrity and commitment.
• Helps to establish confidence in the culinary team among peers throughout the hotel and throughout Valencia Group.

Team Support and Training

• Participate in mandatory training and meetings. 
• Must be comfortable using Paycom app or computers to complete training
• May use device (Alice App) to communicate with team members internally during shift to assign/ complete tasks.
• Establish effective, two-way communication with team members/management

Safety & Compliance

• Maintain a safe, clean operating environment, ensuring compliance to all local health codes and regulations.
• Understanding SDS binder
• Be trained in the proper use of chemicals
• Report to supervisor any equipment that is broken and not in working order
• Report accidents or safety concerns immediately
• Ensure to maintain a safe environment (for example, be proactive with safety initiatives such as using non-slip shoes, keeping clean and organized work areas, using wet floor signs, etc.)

BASICS:

• Maintain cleanliness and organization in all work areas
• Display courteous behavior with guests and team members
• Report any unsafe conditions immediately
• Ensure hotel equipment is in proper working condition
• Attend required meetings
• Follow company policies and procedures
• Perform any additional duties as assigned by the supervisor

Physical Requirements

• Standing/Walking: Frequently with 7 to 8 hours a day 
• Lifting/Carrying: Occasionally 5lbs-50lbs
• Other Physical Requirements: physical abilities including: 
  • Crouching, frequently- bending at knees retrieving/ storing supplies
  • Climbing stairs, occasionally during shift (employee entrance)
  • Reaching (overhead/ extension), occasionally retrieving/storing supplies
  • Handling and grasping frequently
  • Pushing/ Pulling- occasionally 20-50 lbs.
  • Ability to operate food and beverage equipment safely. 
  • Must also possess good vision and dexterity. 

Working Environment:

• Interior of the hotel in all areas of the hotel.  
• Primarily working in a kitchen environment: hot dishes, sharp objects, knives, boiling water, hot stoves/surfaces, potential wet floors; slip-resistant footwear required. 
• Exposure to hot and cold temperatures, non-climate-controlled office. 
• Exterior of hotel with exposure to weather conditions during certain promotional events.

Education and Experience:

• Full-service hotel experience preferred 
• High School diploma or equivalent
• Entry-level steward roles may not require prior experience.
• 1–2 years of experience in a similar role in a larger hotel preferred. 

ESSENTIAL SKILLS AND QUALIFICATIONS 

• Strong verbal and written communication skills
• Effective time management and problem-solving skills
• Proficiency in [specify relevant software or technical skills]
• Ability to work well with a team and demonstrate attention to detail
• Excellent organizational skills and interpersonal abilities
• Demonstrates commitment to Valencia Group Hospitality operating principles and philosophies.
• Holds self and others accountable for achieving results.
• Notifies management of conflict in a timely manner.
• Contributes to team results.
• Deals with change effectively.

BENEFITS:  

• Medical, Dental, Life insurance
• Paid Time Off 
• Paid Community Service Days
• Click here to learn more

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer.  Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.