Photo of Boston Harbor Hotel, Boston, MA

Night Audit Supervisor

Boston Harbor Hotel

70 Rowes Wharf
Boston, MA 02110

Hôtel
Géré par HHM Hotels
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Compensation: 30,00 $ à 32,00 $ l'heure, Temporaire, Temps plein

Opportunity: Temporary Night Auditor Supervisor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Potential Career Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Essential Job Functions

  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Prepare and distribute daily reports.
  • Supervise and train any night auditor working same shift.
  • Audit and reconcile cashiers.
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Input and update financial information into BRAINS network.
  • Check guests/in out and perform Guest Service Agents tasks.
  • Respond to guest inquiries and resolve complaints.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits and wear protective safety equipment.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous night audit/accounting experience or equivalent training required.
  • Computer knowledge/Excel and arithmetic skills required.
  • FSD is a plus, required within 90 days of employment.
  • 1 to 3 years of related experience.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Publié Le 16 Septembre 2026

À propos de Boston Harbor Hotel

Boston's Waterfront Five Star Urban Resort

At the edge of the water and in the heart of Boston, we welcome you through our iconic archway into a place where history, hospitality, and thoughtful service join together. As the city’s only Forbes Five-Star and AAA Five Diamond waterfront hotel, we have long served as a cornerstone in Boston’s story. We are turning the page, honoring our legacy while reimagining luxury hospitality.

À propos de HHM Hotels

An Industry Leader in Hospitality

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.

MANAGEMENT

For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.

INVESTMENT

HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.

BRAND POSITIONING

Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.

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