Front Desk Clerk
Courtyard Lyndhurst Meadowlands
1 Polito Avenue
Lyndhurst,
NJ
07071
Description
Front Desk ClerkWe are hiring a Front Desk Clerk to join our team!
As a Front Desk Clerk, you’ll play a key role in creating exceptional guest experiences by providing friendly, attentive service and ensuring every guest feels welcomed, supported, and valued throughout their stay.
ResponsibilitiesDeliver exceptional guest service and create a welcoming experience.
Check guests in and out, manage reservations, and handle special requests.
Respond to guest inquiries and resolve concerns promptly and professionally.
Process payments, cash transactions, and guest account charges accurately.
Answer phone calls and provide information about hotel services and amenities.
Monitor room availability and maintain accurate guest records.
Maintain a clean and organized front desk and lobby area.
Communicate guest feedback, maintenance needs, and operational updates.
Follow all safety, security, and emergency procedures.
High school diploma or equivalent preferred.
Previous hospitality or customer service experience preferred.
Strong communication and guest service skills.
Ability to multitask and stay organized in a fast-paced environment.
Detail-oriented with basic computer and cash-handling skills.
Professional, reliable, and service-focused.
Ability to stand for extended periods and lift up to 40 lbs. when needed.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Full-time associates are eligible to participate in a comprehensive benefits package, including:
Competitive wages
Medical, dental, and vision insurance
Life insurance with short-term and long-term disability options
401(k) with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. These principles are the foundation of how we work and how we support our associates.
Our Associate First culture encourages and supports personal development both within the workplace and beyond. Concord’s associates are the foundation of our company, and we strive to recognize their hard work, dedication, and commitment to excellence.
We value work-life balance, diversity, and our commitment to providing exceptional customer service and quality accommodations in every market where we operate.
If you’re looking for an opportunity to grow, develop your skills, and be part of a fun and supportive team, this position may be a great fit for you.
Concord is proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
À propos de Courtyard Lyndhurst Meadowlands
Courtyard Lyndhurst/Meadowlands hotel offers stylish guest rooms with Marriott's luxury bedding, 42" LCD flat screen TV's, mini-fridge and FREE High Speed Internet. Begin your day with breakfast in our Courtyard Bistro or join us for dinner as we proudly serve an extended Bistro Plus menu. Unwind in our lounge, or in the on-site Fitness Center. Courtyard Lyndhurst Meadowlands hotel is perfectly located close to exciting Meadowlands attractions such as Met Life Stadium, Meadowlands Racetrack, Medieval Times and just minutes to the Prudential Center in Newark. This Meadowlands hotel is also just six miles to the Lincoln Tunnel and New York City. For business or social events, our meeting rooms are ideal for your group accommodating up to 100 people. After experiencing our first class customer service, you will feel you have made the best choice at the Courtyard Lyndhurst Meadowlands hotel
À propos de Concord Hospitality Enterprises
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.
