Overnight Guest Services Agent
The Lodge & Club
607 Ponte Vedra Boulevard
Ponte Vedra Beach,
FL
32082
The Lodge & Club at Ponte Vedra Beach is seeking a professional, detail-oriented Overnight Guest Service Agent to support the front office operations of our luxury beachfront resort. This role combines attentive guest service with nightly audit responsibilities, ensuring a seamless guest experience and accurate financial reporting during overnight hours.
Schedule11:00 PM–7:00 AMWeekends and holidays required.
QualificationsPrevious front desk, hospitality, or accounting experience preferred.
Excellent communication and guest service skills.
Strong attention to detail and organizational skills.
Ability to work independently, prioritize tasks, and confidently manage overnight responsibilities.
Comfortable using computer systems, processing payments, and completing financial reconciliations.
Serve as an overnight ambassador of The Lodge & Club, providing a welcoming and attentive experience for all guests.
Manage overnight front desk operations, including guest check-ins, check-outs, and requests.
Perform nightly audit procedures, balancing and reconciling daily financial transactions.
Process guest payments in accordance with established resort procedures.
Maintain accurate system records, reports, and documentation.
Assist guests with reservations, dining arrangements, transportation, and local recommendations.
Coordinate with resort departments to ensure timely and seamless service.
Respond promptly and professionally to guest inquiries and concerns.
Maintain awareness of safety and security concerns and follow established procedures during overnight operations.
Vacation, holiday, and sick pay.
Medical, dental, vision, and life insurance.
Short-term and long-term disability insurance.
401(k).
At The Lodge & Club, we are committed to creating extraordinary experiences for our guests and a culture of belonging for our colleagues. If you are passionate about hospitality and take pride in attentive service and accuracy, we invite you to join our team.
Equal Opportunity Employer | Drug-Free Workplace
À propos de The Lodge & Club
About Us
Echoing Old World grandeur and romance, a distinctive Mediterranean-inspired architectural character is reflected throughout The Lodge’s ten seaside acres. A dramatic portico, beachside courtyard, wrought-iron lampposts, classic archways, Spanish tile roofing, ornamental turrets, awnings, trellises and balconies all combine to create the illusion of a romantic seaside European village.
Guests of this peaceful refuge, nestled atop a gentle cascade of sand dunes overlooking the blue Atlantic, appreciate the graceful service, elegant attitude and stylish comfort afforded by this premier oceanfront retreat.
- 66 designer rooms and suites overlooking beach and ocean
- Miles of beautiful Atlantic Ocean beaches to explore
- Two heated swimming pools including a kids-themed pool and waterslide
- State-of-the-art gym
- On-site massage services
- Golf, tennis, stables and luxury spa nearby
- Nursery
- Two restaurants and lounges
- Daily afternoon high tea
- Nearby shopping
- High-speed Internet access
- Meeting and banquet facilities
- Valet parking in private garage
À propos de Gate Hospitality Group
What is the Gate Hospitality Group?
The Gate Hospitality Group is a management organization consisting of four of northeast Florida’s most luxurious and renowned private clubs – Ponte Vedra Inn & Club and The Lodge & Club both located in Ponte Vedra Beach and Epping Forest Yacht Club and The River Club both located in Jacksonville. In addition to serving club members, Ponte Vedra Inn & Club and The Lodge & Club are also award-winning oceanfront hotels where they also cater to resort guests. An expertly trained staff of more than 900 employees enhances the member and guest experience at these four properties by exceeding the highest standards of hospitality.
Careers with the Gate Hospitality Group
The Gate Hospitality Group offers a wide variety of hospitality employment opportunities at every level of experience centering on all aspects of private club operations and resort operations. We welcome candidates for employment who will take pride in being a member of a team dedicated to the art of service. We invite you to learn more!
