Seeking Detail-Oriented Housekeepers for Cotton Court Hotel
Room Attendants
Temps plein
ROLE DESCRIPTION
Position: Room Attendance
WE NEED BIG STARS LIKE YOU!!!
Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Cotton Court is a collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond...
Status: Non-Exempt
Reports to: Executive Housekeeper
JOB SUMMARY
Our Room Attendants communicate with guests in a friendly and welcoming manner with a smile. They ensure the hotel is clean throughout the day responsible for being knowledgeable about the hotel services and amenities. Provide excellent service to hotel guest rooms in a devoted and efficient manner. Able to clean assigned rooms while adhering to company standards for cleanliness and appearance standards.
ESSENTIAL DUTIES & FUNCTIONS
- Operational Responsibilities
Cleaning & freshening of rooms
Vacuuming, making beds, and changing linens
Cleaning bathrooms, and general organization of guest belongings and furnishings
Guest Services
Greet guests warmly and provide excellent customer service.
Respond to guest inquiries and resolve any issues or complaints.
Ensure guest satisfaction by accommodating special requests
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Team Support and Training
- Assist in training new room attendants as needed.
- Support team performance by collaborating with colleagues.
- Ensure compliance with Valencia Hotel policies and industry standards
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Communication and Reporting
- Communicate effectively with the executive housekeeper and other housekeeping staff.
- Report any incidents or safety concerns immediately
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Safety & Compliance
- Follow all hotel policies and procedures.
- Adhere to safety standards and maintain a safe working environment.
ESSENTIAL SKILLS AND QUALIFICATIONS
- Strong verbal and written communication skills
- Effective time management and problem-solving skills
- Ability to work well with a team and demonstrate attention to detail
- Excellent organizational skills and interpersonal abilities
- Previous experience in a restaurant or customer service role is preferred
- Experience using POS systems relating to hotel influenced software
Physical Requirements
- Standing/Walking: Frequent, including standing for long periods of time
- Lifting/Carrying: Up to 50 lbs., such as cleaning supplies and equipment
- Other Physical Requirements: handling, grasping, and crouching as needed, pushing, pulling
Working Environment
- Interior: Limited interior room access
- Exterior: Multi level exterior room access
BASICS
- Maintain cleanliness and organization in all work areas
- Display courteous behavior with guests and team members
- Report any unsafe conditions immediately
- Ensure hotel equipment & housekeeping equipment is in proper working condition
- Attend require meetings
- Follow company policies and procedures
- Perform any additional duties as assigned by the supervisor
CANDIDATE PROFILE
Education and Experience
- High school diploma or equivalent required
- Previous experience in a housekeeping or cleaning role preferred.
Publié Le 7 Octobre 2026
À propos de Cotton Court
WELCOME TO COTTON COURT HOTEL
Cotton Court Hotel offers a city-inspired boutique hotel experience in the heart of downtown Lubbock. Located on Broadway, the new 165-room hotel sits just one mile from Texas Tech University, and minutes from the Depot District with its shops, restaurants, bars, and nightlife. Close to local businesses, and offering ample space for meetings and events, Cotton Court is a refuge for the modern traveler.
With an emphasis on authentic experiences, the hotel features a relaxing courtyard and guest rooms that open to sweeping porches with Acapulco rocking chairs. Its design is influenced by Lubbock's history in the cotton industry and the region's Great Plains roots across the South Plains. Savor a taste of Texas the hotel's Midnight Shift Restaurant & Bar or set out to explore. Urban, relaxed, and locally inspired, Cotton Court is the place to be in Lubbock.
À propos de Valencia Hotel Group
About the company
Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience the Timeless Hospitality® of a Valencia Hotel Group. Created for today’s passionate traveler, each of our hotels are intentionally built to showcase both modern design and classic character, reminiscent of the great hotels of cities of a bygone era. It is our philosophy that every guest can come to expect a true sense of place, unique amenities, attentive service and the prime locations that bring you closer to all the host destination has to offer.
Whether you are visiting our Valencia brand in San Jose at Hotel Valencia Santana Row or deep in the heart of Texas in San Antonio at Hotel Valencia Riverwalk, you will find our consistency in signature luxury and outstanding service.
Valencia Hotel Group’s first 'court' concept, Lone Star Court, in Austin, TX at The Domain, which is a park-like setting in Northwest Austin full of shopping, restaurants, movie theater, and more. This is “Timeless Hospitality®” at its best uniquely capturing the true essence of Austin and the great state of Texas while embracing a bit of Americana, with an authentically designed destination experience that pays tribute to the heyday hotel era of the 30’s, 40’s, and 50’s.
Why people like to work here
Offering distinctive hotels in electric cities, Valencia Group is an exciting work environment that fosters creativity and ingenuity. Our unique hotels breed a warm and inspired atmosphere, garnering awards across a broad range of categories. If you think this environment is something you would like to be a part of, we would love to have you on our team.