Photo of Hotel Valencia Santana Row, San Jose, CA


Hotel Valencia Santana Row

355 Santana Row
San Jose, CA 95128

212 Room Hotel
Managed By Valencia Group
Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT! Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD WINNING TEAM.

Compensation: $18.80/hr, Full-Time

Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community.  Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests.  We are part of Valencia Hotel Group, a collection of hotels created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.. 

We are building the Hotel Valencia brand around energetic individuals who excel at providing warm, caring and personalized service. Hotel Valencia's San Jose jobs are perfect for those interested in starting a career in hospitality and for those who want to further an already successful one. Outstanding training, pay, company benefits which include Medical, Dental, Vision and 401k Plan. We pride ourselves on an employee focused culture, and promotion opportunities from within.

JOB SUMMARY: Responsible for stocking housekeeping supplies for the various housekeeping function in the hotel and cleaning the guest hallways and other hotel areas as assigned


  1. Delivers all items requested by guests
  2. Immediately responds to any potential dangerous conditions such as wet floors
  3. Removes trash from trash cans in the hallways, guest rooms and other areas and deposits in the dumpster
  4. Shampoos carpets and provides floor care when needed
  5. Responsible for the cleanliness of guest hallways, elevators, carpet edges, and stairwells 
  6. Attend required meetings
  7. Keep work areas clean and organized
  8. Be extremely courteous to all customers and fellow employees
  9. Report unsafe conditions to your supervisor immediately
  10. Maintain hotel equipment in proper working conditions.
  11. Any other duties assigned by your immediate supervisor

Physical Requirements:

  1. Standing/Walking: Constantly. For varying lengths of time, often long periods.
  2. Crouching (Bend at knees): Frequently. Bending to vacuum and perform cleaning duties
  3. Stooping (Bend at waist): Frequently. Stooping to vacuum and perform cleaning duties.
  4. Reaching (Overhead/extension): Frequently. To perform cleaning duties.
  5. Fingering/Feeling: Frequently. Move fingers, hands and arms quickly and easily to handle linen, glasses and amenities.
  6. Pushing/Pulling: Frequently. Pushing 200 pound carts.
  7. Lifting/Caring: Frequently. Lifting 50 lbs maximum.

Working Environment:

  • Interior and exterior of hotel with exposure to weather conditions
  • Exposure to hazardous chemicals.
Posted February 26, 2024

Hotel Valencia Santana Row

About Us

As the only hotel on Santana Row, the design of Hotel Valencia Santana Row is meant to captivate and comfort you from the moment you walk in. From interiors reminiscent of Old World Spain, laced with rich finishes and splashes of terra-cotta, to seductive textures and lighting design, no detail is left to chance. Everything you need is right at your fingertips here at our San Jose hotel, with 215 guest rooms and suites, more than 4,000 square feet of meeting space, two on-site restaurants, a full-service bar and seasonal rooftop bar. 

Hotel Valencia is situated in the middle of the European-inspired Santana Row, which boasts a dynamic mix of upscale shopping, dining, and entertainment.  You’re in the middle of it all when you stay at our boutique hotel in San Jose, California, and with luxury amenities like 24-hour room service and daily complimentary continental breakfast, we know you won’t want to leave.

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