Assistant General Manager

Description

Assistant General Manager – Summit Club House | Horseshoe Bay Resort

Location: Horseshoe Bay, TX (Central Texas Hill Country)

Employment Type: Full-Time

Lead the Peak of Texas Luxury

The lake life is calling! Horseshoe Bay Resort is seeking a sophisticated and results-driven Assistant General Manager to oversee food and beverage operations at the Summit Club House. As a critical leader within our F&B department, you will ensure that our members and guests receive an unparalleled upscale dining experience across multiple outlets, including grill operations, bar services, and event management.

If you are a seasoned F&B professional with a talent for team development and a passion for operational excellence, we invite you to lead at the highest level in the heart of the Texas Hill Country.

Your Impact: Elevated Operations & Leadership

You will serve as a strategic partner in managing daily operations, driving revenue, and fostering a culture of "Aggressive Hospitality."

Key Responsibilities:

• Operational Excellence: Oversee multiple outlets within the Summit Club House, including the grill, bar, and golf-related beverage services, ensuring consistent five-star quality.
• Team Development: Develop training manuals and implement rigorous standards to onboard, coach, and professionally develop a high-performing service team.
• Financial Stewardship: Drive sales growth by identifying revenue opportunities; manage labor costs through efficient scheduling and accurate payroll administration.
• Talent Management: Lead the recruitment process—interviewing and hiring top talent—and enforce company policies regarding performance and professional conduct.
• Inventory & Procurement: Monitor inventory levels, place strategic orders, and ensure seamless product availability for all outlets.
• Guest Relations: Act as a premier point of contact for members and guests, proactively resolving issues and ensuring every visit is memorable.

What You Bring to the Team

• Experience: Minimum of 3 years as a Restaurant Manager in an upscale or high-volume dining environment. Multi-outlet oversight experience is highly preferred.
• Technical Proficiency: Proficient in Microsoft Office (40 words per minute minimum); experience with Agilysys POS software is a distinct advantage.
• Expertise: Deep knowledge of upscale food preparation, bar service standards, and banquet operations.
• Leadership Traits: Exceptional interpersonal skills, a neat and professional appearance, and the ability to multitask in a fast-paced luxury environment.
• Certifications: Must be 18+ with current TABC and Food Handler certifications. Valid Driver’s License with a satisfactory MVR is required for resort vehicle operation.
• Physical Stamina: Ability to navigate stairs and walk the property daily; ability to lift up to 25 lbs as needed.

Perks of the Paradise Life

At Horseshoe Bay, we empower our leaders with a world-class benefits package.

The "Resort Life" Bonuses:

• Associate Housing: Subsidized housing and shuttle service available.
• Play Where You Work: Limited access to world-class golf and resort amenities (based on occupancy).
• Financial Stability: Weekly meal subsidies, retail/dining discounts, and competitive pay.
• Travel Discounts: Generous rates at Horseshoe Bay Resort and over 100 Crescent Hotels & Resorts properties nationwide.
• Growth: Opportunity to advance within the Crescent Hotels & Resorts network through specialized leadership programs.

Comprehensive Insurance & Security:

• Health & Wellness: Medical, Dental, and Vision insurance plans.
• Financial Future: 401k plan with employer match.
• Protection: Short and long-term disability, Critical Illness, and Accident insurance.
• Support: Access to the Associate Relief Fund.

Ready to reach the Summit?

If you are a dedicated leader ready to deliver outstanding service in a premier lakeside setting, apply today to join the leadership team at Horseshoe Bay Resort!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.