Receptionist

Located in the heart of downtown Montreal, steps from the Palais des Congrès and at the entrance to Chinatown, the Hampton & Homewood Suites Montreal Downtown is an exceptional workplace where innovation and collaboration meet.

Our establishment offers a stimulating environment, driven by a passionate and committed team dedicated to exceeding expectations. Joining Hampton & Homewood Suites means evolving within a dynamic framework where every contribution is valued, and where excellence and creativity are at the heart of our success.

What we offer

• On-site parking
• Dynamic work environment
• Hilton Rates

job description

• Greet customers upon their arrival to register them;
• Prepare invoices for hosting clients;
• Explain the hotel's services;
• Responding to our customers' requests with unparalleled service;
• To carry out the departure of the clients;
• Coordinate customer needs with housekeeping;
• Take external calls and redirect them to the correct departments;
• Take room service orders;
• Inform customers about our products and services;
• Coordinate various requests with the valets, maintenance, etc.;
• Compile the requests and track them using our computerized system.

The required qualifications

• Having had work experience in customer service;
• Possess strong and balanced interpersonal skills and attitudes, particularly in communication;
• Demonstrate participatory leadership and the ability to work effectively in a team;
• Having a sense of initiative, as well as attention to detail;
• Bilingualism in French and English (spoken and written).