Reception Agent (M/F)
Homewood Suites/Hilton Garden Inn Montreal Midtown
6939 Decarie
Monteal,
QC
H3W 3E5
Canada
Reception Agent - Full Time
Workplace: Hilton Garden Inn & Homewood Suites - Montreal Midtown
Metro Station: Namur
About Us
Located in the heart of the city, the Hilton Garden Inn & Homewood Suites Montreal Midtown is the ideal place for travelers seeking comfort, productivity and relaxation.
Being part of our team means evolving in a dynamic, modern and welcoming environment, surrounded by colleagues passionate about customer service.
Why Join Us
- Positive work atmosphere and dynamic team
- Advancement opportunities within the hotel or across the Hilton network
- Group insurance, employee assistance program, retirement plan with employer contribution
- Recognition programs
- Parking discounts
- Preferred rates at Hilton hotels around the world
Tasks and Responsibilities
- Welcome guests warmly and manage arrivals/departures according to Hilton standards.
- Process reservations, modifications and special requests efficiently. (by phone or walk-in)
- Inform clients about hotel policies and ensure their satisfaction.
- Execute all tasks appearing on the checklist (Knowledge of VIPs of the day, groups and events of the day)
- Perform system updates and accomplish any task related to the position.
Desired Profile
- Relevant experience in a reception agent position.
- Bilingualism (French and English essential, clientele predominantly English-speaking)
- Excellent customer service skills and interpersonal abilities
- Initiative
Ready to take on the challenge?
Join a team committed to service excellence and employee well-being. At Hilton Garden Inn & Homewood Suites Montreal Midtown, every day is an opportunity to make a difference.
About Homewood Suites/Hilton Garden Inn Montreal Midtown
Homewood Suites by Hilton Montreal Midtown
https://www.hilton.com/en/hotels/ymqskhw-homewood-suites-montreal-midtown/
We’re off Autoroute 15, a short walk from bus stops, subway stations, and local dining. Our hotel offers studios and suites with a kitchenette and living room area. McGill University is within 7 km and Montreal-Trudeau International Airport is 11 km away via a taxi ride. Enjoy our free buffet breakfast, an indoor pool, and free WiFi.
Hilton Garden Inn Montreal Midtown
https://www.hilton.com/en/hotels/ymqmmgi-hilton-garden-inn-montreal-midtown/
Our hotel is conveniently located between the Montreal-Trudeau International Airport, downtown, and the Old Montreal. We’re a five-minute walk from four subways and six bus stations. Saint-Joseph's Oratory of Mount Royal is three kilometers away. Our expansive meeting space includes a 5,000 sq ft ballroom and 1,700 sq ft heated outdoor terrace.
About Urgo Hotels & Resorts Canada
Welcome to Urgo Hotels Canada
Urgo Hotels Canada is always striving for excellence and has been a leader in the hotel industry for over 40 years, specializing in the management, acquisition, development and repositioning of hotel properties. Our recent partnership with Hersha Hospitality Management (HHM) has expanded our reach to over 235 hotels in North America, including 17 in Quebec.
At Urgo Hotels Canada, our actions are guided by four core values that define our corporate culture and commitment: Entrepreneurship, solution-oriented approach, positive leadership and collaboration. Join us to thrive in a dedicated team and contribute to creating memorable experiences for our clients.
