Delaware North at KeyBank Center

1 SEYMOUR H KNOX III PLAZA
Buffalo, NY 14203

Regional Office

Managed By Delaware North

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Compensation: $16.00 to $18.00 per hour, Full-Time

The opportunity

Delaware North Sportservice is hiring a seasonal Host to join our team at KeyBank Center in Buffalo, New York. As a Host, you will be responsible for welcoming guests and managing the host station.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Please note that this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$16.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

Welcome visitors warmly at the club entrance, check tickets or credentials, and verify access to all-inclusive areas
Monitor the all-inclusive buffet, lounge, or seating areas to ensure cleanliness, organization, and proper stock levels
Answer questions, offer clear directions, and ensure high levels of satisfaction throughout the event
Maintain consistent and accurate communications with Management, demonstrate proactive guest relations, and escalate any guest complaints swiftly and proactively
Spot special requests (like high chairs or accessibility needs) before guests ask. Maintain guest notes to greet returning or VIP guests by name and acknowledge special occasions
Work closely with servers, kitchen staff, and event managers to handle crowd flow and special requests
Brief floor staff on event timelines, incoming parties, VIPs, or specific customer preferences

More about you

Prior experience in a guest service environment preferred
Friendly, polite, and professional communication skills with the ability to effectively communicate with guests and team members
Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
Willingness to work nights, weekends, and holidays as scheduled
No high school diploma or GED required

Physical requirements

Ability to stand and move around for long periods during events
Ability to remain on feet for the entire length of the shift
Ability to maneuver between tables and around corners
Ability to safely lift and carry up to 35 pounds

Shift details

Weekends
Days
Evenings
Holidays
Events

Posted August 28, 2026

About Delaware North at KeyBank Center

Who we are

Delaware North operates concessions, clubs, and suites for the NHL’s Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

About Delaware North